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Planning for disaster recovery

How do leaders of enterprises plan for outages to minimize the impact on the users of all the individual service providers running their services on the enterprises' platforms?

disaster recovery

The cost of downtime to business, company reputation, customer experience and trust has never been higher. Given the constant and connected nature of software driven businesses, customers and users have grown to be less forgiving and more fickle with their attention. An outage in a single service can impact all of its users. An outage in a multi-tenant platform has an exponential impact as it impacts the users of all the individual service providers running their services on the platform.

Balancing preparedness for a black swan event against minor, downtime events

As enterprises look towards designing their disaster recovery solutions, it is easy to get focused on preventing the big disasters and outages. These are the “black swan” events that have an incredibly large, almost decimating impact on service availability. The impact can be wide ranging i.e. it can extend the duration of time the service is out of commission and the amount of data that is lost. As big as these are, the impact of minor but frequent downtime cannot be ignored.

Enterprises need to pay attention to determining, discovering and preventing these smaller outages that can occur more frequently. These small downtimes can add up over the course of a year and completely topple the service availability targets and goals. There are several options available for disaster recovery from on-prem disaster recovery solutions to cloud-based disaster recovery solutions that leverage infrastructure and platform capabilities offered by major cloud operators such as AWS, GCP and Microsoft Azure.

Cost of small downtime events

The cost of such minor downtimes can easily add up. Frequent downtimes increase that likelihood that a larger number of users are impacted by the downtime. In addition, the likelihood of the same user being impacted repeatedly across outages also increases . Such frequent downtimes can erode trust in the service. Even if an immediate abandonment of the service does not occur, the impact of repeated downtimes can be felt at renewal time. Either the customer does not expand the size of the engagement and could even decide to not renew their engagement. SaaS businesses that depend on monthly recurring revenue or annual recurring revenue are extremely susceptible to the impact of frequent, minor downtimes.

Key capabilities for developing resiliency

Enterprises looking to develop a resiliency against both major and minor downtime events should focus on developing and maintaining the following capabilities.

1. Continuous backups

All key systems that serve traffic should be continuously backed up. In addition to being designed in a RESTful manner, the data generated, updated and maintained by these services should be continuously backed up to a local, centralized or cloud-based disaster recovery system. Backups should be as frequent as possible while not impacting the service quality and performance of the system. At the same time, backups should be both incremental and snapshot-based to offer flexibility and ability to recover from any time or size of downtimes. In addition, backups should also be multi-level to ensure that the backup system is not impacted by the same outage that is impacting the primary system.

2. Continuous monitoring

All key systems that serve traffic should also be continuously monitored. This is critical to ensure that outages are detected as soon as possible and disaster recovery is put in motion immediately. Similar to backup, monitoring needs to be implemented on a system that is not impacted by the same outage that has hit the primary service. In parallel, customer feedback systems also need to be monitored for service outage reports. As soon as reports begin arriving or the monitoring systems alerts to an outage, the outage should be confirmed and the disaster recovery should be put in motion.

3. Failover

Once a disaster has been detected, reporting and confirmed, a failover process should be initiated that can spin up new servers with the ability to continue servicing any traffic. This is done by ensuring that the servers take on the roles of the servers impacted by the downtime.

The failover servers should be configured to access the backups that contain the state and information required to serve the traffic.

4. Failback

When the downtime is over and the underlying issues in the primary service environment have been diagnosed, fixed and confirmed fixed, a failback process should revert all services to the primary environment. Once the failback has been confirmed successful, failback servers can be reclaimed and destroyed.

In a recent survey , it was reported that only 37 percent of the respondents met their service availability goals. It was also reported that 71 percent of respondents had experienced a downtime event in the last 12 months with 41 percent reporting having experienced a downtime event in the last 3 months. This shows that downtimes are not only frequent but also expected and thus require careful planning and design to not only mitigate but ensure speedy recovery and restoration of service. Enterprises have several options at their disposal and should carefully evaluate and choose the solution that best fits their needs and guarantee the agility required to detect and recover from unexpected downtimes.

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ISO 27031: IT disaster recovery and business continuity

DataGuard

ISO 27031 is a standard for IT disaster recovery. It's an international standard that specifies how to plan, implement, and maintain disaster recovery systems. The purpose of ISO 27031 is to help organisations ensure that their business continuity plans are able to deal with any type of disaster. The standard also helps companies develop a consistent approach to planning and implementing their disaster recovery plans.

In this article, let’s take a closer look at ISO 27031 and its components, along with why your organisation may need to implement the standard.

In this article

Iso 27031 terms and definitions, what is iso 27031, more on irbc management systems, why do you need iso 27031, what are the core elements of iso 27031.

Before we dive into the full details of ISO 27031, there are some key terms and definitions that you should be aware of to understand the full extent of ISO 27031.

A management systems approach to ICT in support of a business continuity management system, as stated in ISO 22301, is introduced in ISO 27031. This system is known as a ICT readiness for business continuity (IRBC) management system. 

An IRBC is a management system designed for use in the event of an IT disaster. Similar to the business continuity management system outlined in ISO 22301, IRBC employs a Plan-Do-Check-Act (PDCA) cycle. The goal of IRBC is to put into action measures that improve preparedness for, and speed in the aftermath of an interruption in ICT services.

The PDCA paradigm is highly recognisable to those in the business continuity and IT fields, but it requires some minor adjustments to better support the recoverability of ICT in accordance with what businesses need and anticipate.

Although organisations cannot be certified in ISO 27031 like they can in ISO 22301, the management system follows many of the same procedures that experienced preparation experts are used to adopting with business continuity planning.

ISO 27031 is based on the ISO 22301 PDCA management system but is tailored to the more technical aspects of IRBC. ISO 27031 depends on the results of the Business Impact Analysis (BIA) performed and accepted as part of the larger BCMS for an organisation in addition to the technical adjustments to PDCA. The PDCA management system at IRBC is summarised as follows:

ICT is widely used among organisations that rely heavily on it to perform critical business functions. Some of the activities that ICT supports are incident management, business continuity, disaster recovery and emergency management. The importance of ISO 27031 is that it sets guidelines to implement these activities as a part of your organisation's continuity plan. 

It ensures that your organisation's ICT as well as personnel and processes are ready to handle unforeseeable events that could change the risk environment and endanger the business.

With the implementation of ISO 27031, you also gain the ability to leverage and streamline resources among business continuity, emergency response, security incident handling and disaster recovery.

ISO 27031 specifies that the aforementioned IRBC plans need to have six components to effectively monitor for, respond to, and recover from interruptions to information and communication technologies. These six factors are:

In the event of a disruption, it will be necessary to resume providing ICT services, and therefore recovery plans must take this into account. When planning for the operation of an organisation's information and communication technology (ICT), it is important to account for the fact that no single employee may possess all of the necessary expertise.

Preventing the loss that might occur from running information and communication technology (ICT) systems out of a single location is an important part of any recovery strategy.

Planned facility considerations guarantee that information and communication technology (ICT) systems can continue to function in the event of a primary facility failure.

Technologies

When developing a recovery plan, it is important to take into account the technical specifications necessary to achieve the Recovery Time Objective (RTO) and the Recovery Point Objective set by the company (RPO). 

When planning a strategy, it's important to factor in the time and resources needed to restore gear and software to working order. Power, cooling, staffing, vendor support, and wide-area network connection are all essential factors to think about.

When planning for a recovery, it's important to think about how to safeguard the crucial information your company relies on. Strategies that take data into account guarantee that consumers can access, use, and trust the information they need.

Planning for the ongoing activities required to monitor, manage, and recover ICT systems in order to satisfy business needs is an integral part of any effective recovery strategy. Strategies that take processes into account determine the IT operations that must be performed before, during, and after an outage.

Recovering and running ICT systems requires a number of third-party suppliers, all of whom must be kept in the loop during the recovery process. Strategies that take suppliers into account determine whether companies help with maintaining and restoring ICT systems before, during, and after a disruption.

What are the benefits of having an IT disaster recovery plan ?

IT disasters impact organisations the most when no preparations have been made to deal with them. The ensuing chaos has far-reaching consequences for organisations that extend well beyond the time it takes to restore operations. Last-minute repairs may be expensive, data breaches can result in fines, and disasters can damage your company's brand and productivity in a variety of ways. 

Therefore, having a solid plan to curb the effect of disaster is essential to every organisation.

Here are a few benefits of implementing an IT disaster recovery plan:

ISO 27031 provides guidance for an IRBC programme that helps IT and business continuity experts keep their ICT systems resilient. Organisations would better prepare for, respond to, and recover from an information and communication technology outage. ICT and business continuity are both vulnerable to interruptions, however ISO 27031 utilises and modifies the BCM ideas established in ISO 22301 to help mitigate this risk.

If you are interested in learning more about other information security standards, check out our article on ISO 27001.

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Using ISO 27031 to Guide IT Disaster Recovery Alignment with ISO 22301

disaster recovery plan iso 27031

Many organizations struggle to define the best method to meet business expectations regarding information technology (IT) recovery. ISO 27031 provides guidance to  business continuity  and IT disaster recovery professionals on how to plan for IT continuity and recovery as part of a more comprehensive business continuity management system (BCMS). The standard helps IT personnel identify the requirements for Information and Communication Technology (ICT) and implement strategies to reduce the risk of disruption, as well as recognize, respond to and recover from a disruption to ICT.

disaster recovery plan iso 27031

ISO 27031 introduces a management systems approach to address ICT in support of a broader business continuity management system, as described in ISO 22301. ISO 27031 describes a management system for ICT readiness for business continuity (IRBC).  An IRBC is a management system focused on IT disaster recovery.  IRBC uses the same Plan-Do-Check-Act (PDCA) model as the business continuity management system described in ISO 22301. The objective of IRBC is to implement strategies that will reduce the risk of disruption to ICT services as well as respond to and recover from a disruption. Business continuity and IT professionals will find the use of the PDCA model very familiar but with necessary changes to support recoverability of ICT based on business requirements and expectations.

As a guidance standard, organizations cannot be certified in ISO 27031 like ISO 22301, but the management system follows many of the same steps that experienced preparedness professionals are used to implementing with business continuity planning. The following diagram displays IRBC management system detailed in ISO 27031.

disaster recovery plan iso 27031

IRBC Management Systems ISO 27031 uses the same basic PDCA management system used in ISO 22301 but adapts it to fit the technical nature of IRBC. In addition to technical changes to PDCA, ISO 27031 also relies on the Business Impact Analysis (BIA) conclusions developed and approved as part of the broader BCMS for an organization. For IRBC, the PDCA management system is broken down the following way:

Let’s take a more in-depth look at each phase.

PLAN Many organizations may already perform some of the “Plan” components of ISO 27031 as part of their Information Technology Disaster Recovery (ITDR) programs. ISO 27031 considers ITDR as a component of the IRBC, but in reality, very few differences exist. In the  Plan  phase, the organization implements a policy to govern processes and requirements for the IRBC. The policy establishes the governance structure for the IRBC management system. The IRBC uses inputs from the organization’s BIA to translate the business requirements into ICT performance requirements for ICT services. The  Plan  phase concludes with generating IRBC strategy options, which will be implemented in the  Do  phase.

IRBC strategy formulation essentially means the creation of IT service offerings that ICT staff will include in the service catalog or, more generically, as options for business consideration and selection. For example, an organization with a service catalog entry for a virtual server would add entries to address recoverability of a virtual server through a variety of means to address a range of recovery objectives. The organization may choose to provide two recovery strategies for recovery of a virtual machine with different recovery times to meet business requirements identified through the BIA. Those two recovery strategies are then incorporated into the organization’s service catalog either as separate entries or incorporated into existing service catalog entries.

In order to be effective, ISO 27031 states that the IRBC strategies described above need to incorporate six components into monitoring for, responding to and recovering from disruptions to information and communication technology. The six components are:

Each IRBC strategy option will consider the six components and often result in the creation of tiers to classify information and communication technology that meets the organization’s needs. During the  Do  phase, ICT services will be assigned to a tier, which enables strategy selection. Once IT identifies the strategy options, the organization’s management should consider the amount of risk reduced by the strategy against the cost of implementing the strategy. Overall, the result of the Plan phase is a list of strategies to add or update in the service catalog, which allows the organization to select the appropriate level of recoverability.

DO The  Do  phase of the IRBC management system includes implementing the strategies identified in the  Plan  phase, writing recovery plans for ICT services and executing training and awareness activities to ensure personnel involved in the IRBC program are qualified and informed. The IRBC program implements the appropriate strategies identified in the  Plan  phase to improve ICT readiness for in-scope information and communication technology services.

Strategies that reduce the risk of a disruption will not fully eliminate the possibility of a disruption to information and communication technology. IT staff implement strategies and draft plans to overcome residual risk when disruptive incidents become reality. Response and recovery plan documentation is required to ensure personnel understand the activities necessary to meet business expectations. ISO 27031 includes many of the same considerations that are used in ISO 22301, including plan purpose and scope, defined roles and responsibilities, alternate personnel, plan invocation criteria, and contact information.

The final part of the  Do  phase is conducting training and awareness activities to ensure the personnel involved with the IRBC management system (including those with roles in response and recovery plans) are aware of their responsibilities before, during and after a disruption.

CHECK The  Check  phase of the IRBC management system includes the typical activities associated with BCM system’s  Check  phase, including management review and testing and exercising. The  Check  phase also adds in continuous activities which monitor for a disruption to ICT services and measure ICT readiness-related performance.

ACT The  Act  phase incorporates management review of the IRBC program, including program performance, ICT readiness performance and resource allocation. In addition to management review, the IRBC program implements corrective actions that were identified during other phases of the management system. The goal of the corrective actions is to ingrain a culture of continuous improvement in the organization and engage management with the prioritization of continual improvement.

So what if the organization doesn’t have a BCM program in place already? Often IT professionals are asked to implement mitigation, response and recovery measures in advance of a broader BCM program. In these instances, the organization hasn’t conducted a holistic business impact analysis to identify the business requirements for applications and hardware. Some IT organizations will use intuition and past experiences to establish ICT response and recovery requirements, such as RTO and RPO. However, using intuition and past experiences will often lead to gaps between business expectations for recovery of information and communication technology and actual recoverability. An easy way to develop recovery requirements for ICT services is to consider conducting a more focused application impact analysis (AIA) that focuses on the uses of ICT services and measures the impact to the organization of a disruption based on one or a group of related services.

An effective AIA will identify:

The IRBC program detailed in ISO 27031 assists IT and business continuity professionals, together with their program sponsors, in maintaining effective ICT resiliency. By implementing an IRBC management system, IT and business continuity professionals help their organization to monitor for, respond to and recover from a disruption to ICT. ISO 27031 applies and adapts the BCM concepts described in ISO 22301 to assist with reducing the risk of disruptions to information and communication technologies, as well as to the business as a whole.

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disaster recovery plan iso 27031

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Business Continuity and Crisis Management Consultants

ISO 27031: Looking at ISO’s Disaster Recovery Standard

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March 21, 2019 By //  by  Bryan Strawser

As a business professional, executive, or business leader, you are always thinking of ways to connect with your team and improve your business or organization. If you’re not already, you should be concerned about business continuity and disaster recovery before disastrous events occur. As Bill Gates said, “Treatment without prevention is simply unsustainable,” and the same goes for your organization.

In the case of disaster recovery, prevention is more than half the battle toward  ensuring  a safe workplace that can continue to function well in the face of an emergency.

Let’s take a look at some of the most common workplace emergencies and disasters your business and personnel should be prepared for, and then we’ll talk about how to address them, what disaster recovery is, who defines it, how to create your disaster recovery plan (DRP), and how to get help if you need it.

We’ll also cover ISO 27031 and what’s required to make sure your business is compliant.

Most Common Types of Workplace Disasters

If you want specific numbers on the number of injuries and accidents that occur in the workplace, the Occupational and Safety and Health Administration ( OSHA ) in the United States and the World Health Organization ( WHO ) are great places to start. Everyone wants their businesses or organizations to be safe and healthy places to work, but as an executive or business owner, it can be hard to find time to focus on disaster recovery plans ( DRPs ) along with running a business daily. A strategic business partner specializing in crisis management, business continuity, and intelligence and global strategies and risks can be invaluable as your business continues to grow and risks change and increase —  Bryghtpath  LLC  can keep your business on track and secure.

OSHA lists some of the most common workplace emergencies or disasters, including:

Workplace disasters  are not always the result of your business policies, but may just happen — still, you and your employees need to be as prepared as possible when they occur. The best way to do this is to create, update, and follow a disaster recovery plan (DRP)

What is Disaster Recovery?

Disaster recovery is a standard set of policies and procedures that a business or organization puts in place and follows to protect itself and its personnel in the face of a disaster. Disaster recovery plans ( DRPs ) can help the business ensure personal and employee safety, hardware, and systems restoration, and take other steps to encourage business continuity.  DRPs  may include preventative measures, corrective measures, and detective measures to prevent disasters from affecting business as much as possible while mitigating the disaster outcome as reliably as possible.

Who Creates the Disaster Recovery Guidelines for Businesses?

The International Organization for Standardization ( ISO ) is the international organization that monitors and develops business standards and regulations, and businesses like yours depend on it for guidance on difficult topics like disaster recovery. In collaboration with organizations like OSHA, WHO, and the International  Labour  Standards on Occupational Safety and Health (ILO), the ISO helps prevent disasters from escalating or  occurring  in the first place and establishes rules and regulations that help businesses and organizations comply with its standards. Now that you know what disaster recovery is, though, how will you design a DRP for your business? Let’s define the plan and then find out how to create and adapt it your particular business or organizational niche.

How to Design a Disaster Recovery Plan

A disaster recovery plan (DRP) details all the actions you, your management team, and your personnel must take to make sure your employees and your business are safe. Depending on the size and complexity of your business or organization, you may want to have a DRP for each department which the managers retain copies of at all times. The managers may be responsible for adapting and revising these plans regularly or when necessary to stay abreast of current ISO standards like ISO 27031 and other business and safety standards.

What is ISO’s Disaster Recovery Standard 27031?

To truly understand what disaster recovery standards require, let’s take a closer look at ISO Standard 27031. This standard is focused on the information and communication technology (ITC) requirements for business continuity and disaster preparedness.

ISO 27031 includes both crucial data security and enterprise operations of an organization or business.

The four areas of ISO 27031 are:

ISO 27031 Planning

The first step in creating a DRP is to plan and establish a disaster recovery business continuity set of policies that contains the following necessary components:

These components should increase the IT and communications departments’ ability to be ready for disaster and implement recovery in an organized and successful manner.

ISO 27031 Doing

The second step is to implement the established policies in the correct order so they are most effective. In the event of a disaster or emergency, this step must happen quickly and smoothly to prevent further disastrous consequences in your organization or business. This step cannot occur unless the business disaster actually occurs, but it can be prepared for through training and exercises involving management and personnel.

ISO 27031 Checking

The third step to enacting a DRP is to check back and ensure the procedures are having the desired effect. This means that you or your personnel must constantly monitor and assess the recovery following the disaster,  ensuring  that the projected objectives and metrics are hit consistently throughout the risk management process. In other words, is your DRP working? You can also ask yourself or your team what policies or procedures are not working, and improve them once the recovery is complete.

Some methods of checking on your DRP include the following:

ISO 27031 Acting

Finally, based on the results of the audit, test, or actual event occurrence and DRP execution, your organization or business must adapt and revise the DRP to improve the DRP functioning should the disaster occur again in the future.

The ISO 27031 Disaster Recovery Requirements

The ISO provides in-depth guidance on how to design a DRP, and is a great resource if you’re trying to design your own. If you need help,  Bryghtpath  can guide you through the process and help direct our personnel on gathering the information you’ll need. To be compliant with ISO 27031, here are a few things you will need before putting together your DRP:

In addition, ISO 27031 requires the following processes be defined and included in your DRP: a website disaster planning form, a work plan, an audit plan, preventative measures, an incident communication plan, a social networking checklist, and a pandemic checklist.

Creating a DRP, or several of them can be intimidating, even for a business magnate with decades of experience. The time-consuming but necessary team and department collaboration risk brainstorming can seem insurmountable while you’re running your business. You know you need a DRP (or several), but you may need additional planning tools or expertise to guide your organization and management team in the right direction.  Bryghtpath  can effectively and simply help your business design and implement an ISO-compliant disaster recovery plan and teach your team to keep it current. We offer the following services to ensure ISO business compliance and the safety of your organization and team.

oTulu5svkRy08xtZkYnXPxOAkNj0IWd5ZxXDlhcH1T7MTYZ6p2GvytnCcccN0_52LZP0JVshgY0N6FuytD61t4A=s0 ISO 27031: Looking at ISO's Disaster Recovery Standard

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About Bryan Strawser

Bryan Strawser is Founder, Principal, and Chief Executive at Bryghtpath LLC, a strategic advisory firm he founded in 2014. He has more than twenty-five years of experience in the areas of, business continuity, disaster recovery, crisis management, enterprise risk, intelligence, and crisis communications.

At Bryghtpath, Bryan leads a team of experts that offer strategic counsel and support to the world’s leading brands, public sector agencies, and nonprofit organizations to strategically navigate uncertainty and disruption.

Learn more about Bryan at this link .

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Understanding it disaster recovery according to iso 27031.

Advisera Rashpal Singh

Last updated on March 11, 2022.

Disaster recovery is the ability of an organization to respond to and recover from an event that negatively impacts its operations. Disaster recovery methods enable an organization to quickly regain access to critical systems and infrastructure after a disaster. An organization prepares for this by performing an in-depth analysis of its systems and creating a formal document to follow in times of crisis. This document is known as an IT disaster recovery plan. In this article, learn more about how to create both the plan and the IT disaster recovery solutions.

What constitutes a disaster?

IT disaster recovery revolves around events that are serious in nature. These events are often thought of in terms of natural disasters, but they can also be caused by systems or technical failure or by humans carrying out an intentional attack. They are important events that can disrupt or even stop critical business operations. Typical events can include:

IT disaster recovery planning

An organization can write an IT disaster recovery plan once it has thoroughly reviewed its risk factors, recovery goals, and technology environment. IT disaster recovery plans define these elements and outline how an organization responds to disruptions or disasters. The IT disaster recovery solutions outline recovery goals including Recovery Time Objective (RTO) and Recovery Point Objective (RPO), as well as steps the company will take to minimize the effects of the disaster.

IT disaster recovery solutions

The IT disaster recovery solutions should include:

Disaster recovery in the ISO27K series

Section A.17.1 of Annex A of ISO 27001 has as its objective that an organization needs to embed information security continuity in its business continuity management systems. To support that, this section provides controls related to business continuity procedures (BCPs), recovery plans and redundancies.

However, like all management system standards, ISO 27001 describes only what must be accomplished, not how to do it. ISO 27002, the collection of best practices that supports ISO 27001, does not help much either.

Fortunately, the ISO 27k series has additional standards that target specific areas, and one of them is ISO 27031, which covers Information and Communication Technology (ICT) Readiness for Business Continuity (IRBC), and guides us on what to consider when developing business continuity for ICT – usually this is called “disaster recovery.”

ISO 27031 – prepare your ICT for recovery

Because over the years more and more activities have become dependent upon information and communication technologies (ICT), and ICT failures are becoming more critical, it is natural to expect the spread of literature dealing specifically with this issue.

In this context, the ISO 27031 standard approaches how to use the PDCA (Plan-Do-Check-Act) cycle to put into place a systematic process to prevent, predict, and manage ICT disruption incidents that have the potential to disrupt ICT services. By doing so, this standard helps to support both Business Continuity Management (BCM) and Information Security Management (ISM). By its nature, ISO 27031 is a perfect standard to resolve the control A.17.2.1 from ISO 27001 (Availability of information processing facilities).

It is true that the term disaster recovery is not an official ISO term, and consequently, its meaning is not universally accepted. However, most of the IT professionals identify this term with the ability to recover the IT infrastructure in case of a disruption. Therefore, ISO 27031 is the best fit amongst the ISO standards exactly for this purpose. (See also: Disaster recovery vs. Business continuity .)

Differences between ISO 27031 and ISO 22301

ISO 22301 covers the continuity of business as a whole, considering any type of incident as a potential disruption source (e.g., pandemic disease, economic crisis, natural disaster, etc.), and using plans, policies, and procedures to prevent, react, and recover from disruptions caused by them. These plans, policies, and procedures can be classified as two main types: those to continue operations if the business is affected by a disruption event, and those to recover the information and communication infrastructure if the ICT is disrupted.

Therefore, you can think of ISO 27031 as a tool to implement the technical part of ISO 22301, providing detailed guidance on how to deal with the continuity of ICT elements to ensure that the organization’s processes will deliver the expected results to its clients.

Elements for developing business continuity for ICT

ISO 27031 recommends six main categories for consideration while thinking about business continuity involving ICT:

IT disaster recovery | How to use ISO 27031 for IT disaster recovery

Improving business through ICT resilience

Business continuity and disaster recovery are more essential than ever to any organization, and companies are responding to this necessity by adopting management good practices like ISO 27001 and ISO 22301. However, these standards only tell what to do (e.g., identify risks, plan your recovery, etc.) – not how to do it. This is where ISO 27031 is the most useful: it provides the industry best practice and the know-how to IT professionals in a concise way.

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Meeting ISO 27031 Requirements

Meeting ISO 27031 Requirements a prioity in meeting GDPR compliance requirements for the EU.

Order DRP BCP Template   Sample DRP BCP    Template History

The ISO Standard defines the Information and Communication Technology (ITC) Requirements for Business Continuity (IRBC) program that supports the mandate for an infrastructure that supports business operations when an event or incident with its related disruptions affects the continuity of critical business functions. This includes security of crucial data as well as enterprise operations. The ISO standard centers around fours areas; Plan, Do, Check, and Act.

Disaster Recovery Business Continuity Template is ISO 22301 & 27031 compliant

In order to be compliant with ISO 22301 & 27031 there are a number of elements that that are required and this template meets all of those requirements.

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Business Disruption Management

Maximum Tolerable Period of Disruption

Table of Contents

Backup Strategy

Recovery strategy.

Plan Introduction

Business Impact Analysis

Disaster Recovery Organization

Disaster Recovery Emergency Procedures

Plan Administration

Appendix and Forms

Read on. . .

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ISO 27031 IT Disaster Recovery & Business Continuity Management

Iso 27031 it disaster recovery & business continuity management course overview.

disaster recovery plan iso 27031

Enroll for the 5-days ISO 27031 IT Disaster Recovery & Business Continuity Management training and certification course from Koenig solutions accredited by Beingcert.

ISO 27031 defines the Information and Communication Technology (ITC) requirements for Business Continuity (BC) program that supports the mandate for an infrastructure that supports business operations when an event or incident with its related disruptions affects the continuity of critical business functions. This includes security of crucial data as well as enterprise operations. This course focuses on the technical and procedural issues surrounding ICT Service Continuity & Disaster Recovery (DR).

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This course is ideal for:

Learning Objectives

Upon completion of this course, participants will learn the following:

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We offer below courses: Certified Information Systems Security Professional (CISSP) - Certified Information Systems Auditor-CISA - Certified Information Security Manager (CISM) - Certified Cloud Security Professional (CCSP) - Cobit 2019 Foundation - ISO 27001 (ISMS) Lead Auditor - ISO 27001 (ISMS) Lead Implementer - CRISC - Systems Security Certified Practitioner (SSCP ) - ISO 31000 Lead Risk Manager -

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CIR Standard ISO 27031

ISO 27031 contains guidelines regarding how an organisation’s Information and Communication Technology (ICT) can ensure business continuity excellence.

ICT is part of the organisation’s ISMS when preparing and responding to cyber security incidents.

Reference: Chapter 16 ISO 27031

CIR Related Standards

1. introduction.

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The Standard covers the various types of events/incidents that impact ICT infrastructure and recommended practices (ISO 27031, 2011) on managing these cyber security events/incidents to minimise impact and improve recovery times so CBFs can resume swiftly. The term ICT Readiness for Business Continuity (IRBC) which supports BCM, is introduced. Hence, organisations that choose to adopt this Standard will be able to improve the resiliency of their ICT infrastructures and manage cyber security incidents so that the downtime observed will be minimal.

3. Elements

3.1 key competencies and knowledge.

Before an organisation can respond or prepare against cyber security incidents, it must first identify the information necessary for ICT infrastructures to function and who possesses them. As ICT infrastructures have become an integral component of daily operations, resuming these ICT infrastructures becomes a top priority for organisations. Hence, the availability of the information necessary for ICT infrastructures to function needs to be established.

3.2 Facilities

Having up-to-date facilities minimises vulnerabilities that cybercriminals can use to exploit. The organisation has to develop a schedule for when updates are installed for their ICT infrastructures to ensure that they are on the latest versions so that the patches implemented reduce the risk of a cyber security attack.

3.3 Technology

An organisation must determine which ICT infrastructures are required for CBFs to operate. This is related to the first point. Certain CBFs require ICT infrastructures to be performed so that services/products can continue to be provided to customers. Therefore, organisations must determine which infrastructures are necessary to operate CBFs during peacetimes.

This is not related to the first point. Information refers to knowledge of operating the ICT infrastructure, whereas data refers to customer/employee information, organisational information, etc. Similarly, data required for ICT infrastructures need to be identified for the resumption of business functions. Prevention of exploitation of organisational data can be performed through measures such as access control.

3.5 Processes

Measures and procedures must be developed and implemented to manage cybersecurity incidents. The organisation has to establish how elements from 1 to 4 can work together to perform the organisation’s operations. This includes prevention and response measures.

3.6 Suppliers

Organisations have to constantly engage with their suppliers concerning their ICT infrastructures. An example would be the supplier notifying the organisation of a patch being released so that the organisation can create a schedule for patching their infrastructures that minimise the impact on daily operations.

(See Appendix 21 for details on PDCA Model)

ISO Standards Related to CIR

Do you want to continue bcm training onsite or online, hbspt.cta._relativeurls=true;hbspt.cta.load(3893111, '2a55f179-a251-4490-bd1c-856467aea198', {"usenewloader":"true","region":"na1"});.

Goh, M. H. (2017). A Manager's Guide to Business Continuity Management for Cyber Security Incidents, 2nd Edition. GMH Pte Ltd.

Reference : Chapter 16 Appendix 6: ISO 27031

Note : This version was the draft 2nd Edition being updated in 2023. The numeric in the square bracket [X-X] cross-refers to the actual chapter and section in the 1st Edition.

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Disaster Recovery Plan (Business Continuity) Template 2022 with Pandemic Planning Checklist and Vendor Partner DR/BC Questionnaire

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DUBLIN , Nov. 3, 2022 /PRNewswire/ -- The "Disaster Recovery Plan (Business Continuity) Template - PREMIUM Edition - 2022 Edition" report has been added to  ResearchAndMarkets.com's offering.

ISO 27000, CCPA, GDPR, SOX, PCI-DSS & HIPAA Compliant

The Standard for Disaster Planning and Continuity Planning has just added Pandemic Planning Checklist and Vendor Partner DR/BC Questionnaire

Over 3,000 Companies World Wide have chosen this DRP/BCP Template

In most organizations, Disaster Recovery Planning is the quintessential complex, unfamiliar task. Disasters happen so rarely that recovery operations are the opposite of routine. What's more, the myriad interconnected data, application and other resources that must be recovered after a disaster make recovery an exceptionally difficult and error-prone effort. Even if you have never built a Disaster Recovery plan before, you can achieve great results. Just follow the DR Template and you will have a functioning plan before you know it.

All Business Continuity Disaster Recovery Planning efforts need to encompass how employees will communicate, where they will go and how they will keep doing their jobs. The details can vary greatly, depending on the size and scope of a company and the way it does business. For some businesses, issues such as supply chain logistics are most crucial and are the focus of the plan. For others, information technology may play a more pivotal role, and the Business Continuity Disaster Recovery Plan may have more of a focus on systems recovery.

But the critical point is that neither element can be ignored, and physical, IT and human resources plans cannot be developed in isolation from each other. (In this regard, Business Continuity Planning and Disaster Recovery Planning have much in common with security convergence.) At its heart, Business Continuity Planning and Disaster Recovery Planning processes are about constant communication.

The Disaster Recovery Plan (DRP) is that tool which can be used as a Disaster Planning Template for any size of enterprise. The Disaster Planning Template and supporting material have been updated to be GDPR,CCPA, Sarbanes-Oxley and HIPAA compliant. The template comes as both a Word document, a static fully indexed PDF document, and as an electronic book in .epub format. The Disaster Planning and Business Continuity Planning Template include:

Preparation for Disaster Recovery and Business Continuity in light of mandated requirements has two primary parts. The first is putting systems in place to completely protect all financial and other data required to meet the reporting regulations and to archive the data to meet future requests for clarification of those reports.

The second is to clearly and expressly document all these procedures so that in the event of a SOX audit, the auditors clearly see that the Disaster Recovery and Business Continuity Plan exists and appropriately protects the data and assets of the enterprise.

The 2022 Edition of the DR/BC Template Includes:

Security Manual Template

Key Topics Covered:

1. Plan Introduction 1.1 Recovery Life Cycle - After a "Major Event" 1.2 Mission and Objectives Compliance Iso Compliance Process Iso 27031 Overview Iso 22301 Iso 28000 1.3 Disaster Recovery/Business Continuity Scope 1.4 Authorization 1.5 Responsibility 1.6 Key Plan Assumptions 1.7 Disaster Definition 1.8 Metrics 1.9 Disaster Recovery/Business Continuity and Security Basics

2. Business Impact Analysis 2.1 Scope 2.2 Objectives 2.3 Analyze Threats 2.4 Critical Time Frame 2.5 Application System Impact Statements 2.6 Information Reporting 2.7 Best Data Practices 2.8 Summary

3. Backup Strategy 3.1 Site Strategy 3.2 Backup Best Practices 3.3 Data Capture and Backups 3.4 Communication Strategy 3.5 Enterprise Data Center Systems - Strategy 3.6 Departmental File Servers - Strategy 3.7 Wireless Network File Servers - Strategy 3.8 Data at Outsourced Sites (Including ISP's) - Strategy 3.9 Branch Offices (Remote Offices & Retail Locations) - Strategy 3.10 Desktop Workstations (In Office) - Strategy 3.11 Desktop Workstations (Off-Site Including At-Home Users) - Strategy 3.12 Laptops - Strategy 3.13 PDA's and Smartphones - Strategy 3.14 Byods - Strategy 3.15 IoT Devices - Strategy

4. Recovery Strategy 4.1 Approach 4.2 Escalation Plans 4.3 Decision Points

5. Disaster Recovery Organization 5.1 Recovery Team Organization Chart 5.2 Disaster Recovery Team 5.3 Recovery Team Responsibilities 5.3.1 Recovery Management 5.3.2 Damage Assessment and Salvage Team 5.3.3 Physical Security 5.3.4 Administration 5.3.5 Hardware Installation 5.3.6 Systems, Applications, and Network Software 5.3.7 Communications 5.3.8 Operations

6. Disaster Recovery Emergency Procedures 6.1 General 6.2 Recovery Management 6.3 Damage Assessment and Salvage 6.4 Physical Security 6.5 Administration 6.6 Hardware Installation 6.7 Systems, Applications & Network Software 6.8 Communications 6.9 Operations

7. Plan Administration 7.1 Disaster Recovery Manager 7.2 Distribution of the Disaster Recovery Plan 7.3 Maintenance of the Business Impact Analysis 7.4 Training of the Disaster Recovery Team 7.5 Testing of the Disaster Recovery Plan 7.6 Evaluation of the Disaster Recovery Plan Tests 7.7 Maintenance of the Disaster Recovery Plan

8. Appendix A - Listing of Attached Materials 8.1 Disaster Recovery Business Continuity - Electronic Forms 8.2 Safety Program Forms - Electronic Forms 8.3 Business Impact Analysis - Electronic Forms. 8.4 Job Descriptions 8.5 Attached Infrastructure Policies 8.6 Other Attachments

9. Appendix B - Reference Materials 9.1 Preventative Measures. 9.2 Sample Application Systems Impact Statement 9.3 Key Customer Notification List 9.4 Resources Required for Business Continuity 9.5 Critical Resources to Be Retrieved 9.6 Business Continuity Off-Site Materials 9.7 Work Plan 9.8 Audit Disaster Recovery Plan Process 9.9 Departmental DRP and BCP Activation Workbook 9.10 Web Site Disaster Recovery Planning Form 9.11 General Distribution Information 9.12 Disaster Recovery Sample Contract 9.13 Ransomware - HIPAA Guidance 9.14 Power Requirement Planning Check List 9.14 Colocation Checklist

10. Change History

For more information about this report visit https://www.researchandmarkets.com/r/fk3ls8

Media Contact:

Research and Markets Laura Wood , Senior Manager [email protected]   For E.S.T Office Hours Call +1-917-300-0470 For U.S./CAN Toll Free Call +1-800-526-8630 For GMT Office Hours Call +353-1-416-8900   U.S. Fax: 646-607-1907 Fax (outside U.S.): +353-1-481-1716

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