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Making a Risk Management Plan for Your Business
It’s impossible to eliminate all business risk. Therefore, it’s essential for having a plan for its management. You’ll be developing one covering compliance, environmental, financial, operational and reputation risk management. These guidelines are for making a risk management plan for your business.
Developing Your Executive Summary
When you start the risk management plan with an executive summary, you’re breaking apart what it will be compromised of into easy to understand chunks. Even though this summary is the project’s high-level overview, the goal is describing the risk management plan’s approach and scope. In doing so, you’re informing all stakeholders regarding what to expect when they’re reviewing these plans so that they can set their expectations appropriately.
Who Are the Stakeholders and What Potential Problems Need Identifying?
During this phase of making the risk management plan, you’re going to need to have a team meeting. Every member of the team must be vocal regarding what they believe could be potential problems or risks. Stakeholders should also be involved in this meeting as well to help you collect ideas regarding what could become a potential risk. All who are participating should look at past projects, what went wrong, what is going wrong in current projects and what everyone hopes to achieve from what they learned from these experiences. During this session, you’ll be creating a sample risk management plan that begins to outline risk management standards and risk management strategies.
Evaluate the Potential Risks Identified
A myriad of internal and external sources can pose as risks including commercial, management and technical, for example. When you’re identifying what these potential risks are and have your list complete, the next step is organizing it according to importance and likelihood. Categorize each risk according to how it could impact your project. For example, does the risk threaten to throw off timelines or budgets? Using a risk breakdown structure is an effective way to help ensure all potential risks are effectively categorized and considered. Use of this risk management plan template keeps everything organized and paints a clear picture of everything you’re identifying.
Assign Ownership and Create Responses
It’s essential to ensure a team member is overseeing each potential risk. That way, they can jump into action should an issue occur. Those who are assigned a risk, as well as the project manager, should work as a team to develop responses before problems arise. That way, if there are issues, the person overseeing the risk can refer to the response that was predetermined.
Have a System for Monitoring
Having effective risk management companies plans includes having a system for monitoring. It’s not wise to develop a security risk management or compliance risk management plan, for example, without having a system for monitoring. What this means is there’s a system for monitoring in place to ensure risk doesn’t occur until the project is finished. In doing so, you’re ensuring no new risks will potentially surface. If one does, like during the IT risk management process, for example, your team will know how to react.
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Writing a Business Plan
While it may be tempting to put off, creating a business plan is an essential part of starting your own business. Plans and proposals should be put in a clear format making it easy for potential investors to understand. Because every company has a different goal and product or service to offer, there are business plan templates readily available to help you get on the right track. Many of these templates can be adapted for any company. In general, a business plan writing guide will recommend that the following sections be incorporated into your plan.
Executive Summary
The executive summary is the first section that business plans open with, but is often the last section to actually be written as it’s the most difficult to write. The executive summary is a summary of the overall plan that highlights the key points and gives the reader an idea of what lies ahead in the document. It should include areas such as the business opportunity, target market, marketing and sales strategy, competition, the summary of the financial plan, staff members and a summary of how the plan will be implemented. This section needs to be extremely clear, concise and engaging as you don’t want the reader to push your hard work aside.
Company Description
The company description follows the executive summary and should cover all the details about the company itself. For example, if you are writing a business plan for an internet café, you would want to include the name of the company, where the café would be located, who the main team members involved are and why, how large the company is, who the target market for the internet cafe is, what type of business structure the café is, such as LLC, sole proprietorship, partnership, or corporation, what the internet café business mission and vision statements are, and what the business’s short-term objectives are.
Services and Products
This is the exciting part of the plan where you get to explain what new and improved services or products you are offering. On top of describing the product or service itself, include in the plan what is currently in the market in this area, what problems there are in this area and how your product is the solution. For example, in a business plan for a food truck, perhaps there are numerous other food trucks in the area, but they are all fast –food style and unhealthy so, you want to introduce fast food that serves only organic and fresh ingredients every day. This is where you can also list your price points and future products or services you anticipate.
Market Analysis
The market analysis section will take time to write and research as a lot of effort and research need to go into it. Here is where you have the opportunity to describe what trends are showing up, what the growth rate in this sector looks like, what the current size of this industry is and who your target audience is. A cleaning business plan, for example, may include how this sector has been growing by 10% every year due to an increase in large businesses being built in the city.
Organization and Management
Marketing and sales are the part of the business plan where you explain how you will attract and retain clients. How are you reaching your target customers and what incentives do you offer that will keep them coming back? For a dry cleaner business plan, perhaps if they refer customers, they will get 10% off their next visit. In addition, you may want to explain what needs to be done in order for the business to be profitable. This is a great way of showing that you are conscious about what clear steps need to be taken to make a business successful.
Financial Projections & Appendix
The financial business plan section can be a tricky one to write as it is based on projections. Usually what is included is the short-term projection, which is a year broken down by month and should include start-up permits, equipment, and licenses that are required. This is followed by a three-year projection broken down by year and many often write a five-year projection, but this does not need to be included in the business plan.
The appendix is the last section and contains all the supporting documents and/or required material. This often includes resumes of those involved in the company, letters of reference, product pictures and credit histories. Keep in mind that your business plan is always in development and should be adjusted regularly as your business grows and changes.
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How to Write an Operations Plan Section of your Business Plan
Your business plan is an elaborate set of instructions stating how to run your business to achieve objectives and goals. Each section describes a part of the process of reaching your desired goal. Similarly, the operations plan section of your business plan explains the production and supply of your product.
An operations plan is formed to turn plans into actions. It uses the information you gathered from the analysis of the market , customers, and competitors mentioned in the previous parts of your business plan and allows for the execution of relevant strategies to achieve desired results.
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In this article, you will learn how to create an operations plan, its key elements, and an example to help get started drafting one for your business plan .
What Is an Operations Plan?
An operations plan is an in-depth description of your daily business activities centered on achieving the goals and objectives described in the previous sections of your business plan. It outlines the processes, activities, responsibilities of various departments and the timeframe of the execution.
The operations section of your business plan explains in detail the role of a team or department in the collective accomplishment of your goals. In other words, it’s a strategic allocation of physical, financial, and human resources toward reaching milestones within a specific timeframe.
A well-defined operational plan section of your business plan should be able to answer the following questions:
- Who is responsible for a specific task or department?
- What are the tasks that need to be completed?
- Where will these operations take place?
- When should the tasks be completed? What are the deadlines?
- How will the tasks be performed? Is there a standard procedure?
- How much is it going to cost to complete these tasks?
How to Write an Operations Plan Section?
Creating an operational plan has two major stages, both addressing different aspects of your company. The first stage includes the work that has been done so far, whereas the second stage describes it in detail.
1. Development Phase
In this stage, you mention what you’ve done to get your business operations up and running. Explain what you aim to change and improvise in the processes. These are the elements your development section will contain:
Production workflow
: Explain all the steps involved in creating your product. This should be a highly informative, elaborate description of the steps. Here, you also mention any inefficiencies that exist and talk about the actions that need to be taken to tackle them.
Supply chains
Quality control, 2. manufacturing phase.
The development stage acquaints the reader with the functioning of your business, while the manufacturing stage describes the day-to-day operation.
This includes the following elements:
Outline of daily activities:
Tools and equipment:, special requirements:, raw materials:, productions:, feasibility:, why do you need an operations plan.
An operations plan is essentially an instruction manual about the workings of your business. It offers insight into your business operations. It helps investors assess your credibility and understand the structure of your operations and predict your financial requirements.
An operations plan reflects the real-time application of a business plan.
Internally, an operations plan works as a guide, which helps your employees and managers to know their responsibilities. It also helps them understand how to execute their tasks in the desired manner—all whilst keeping account of deadlines.
The operations plan helps identify and cut the variances between planned and actual performance and makes necessary changes. It helps you visualize how your operations affect revenue and gives you an idea of how and when you need to implement new strategies to maximize profits.
Advantages of Preparing an Operations Plan:
Offers clarity:, contains a roadmap:, sets a benchmark:, operations plan essentials.
Now that you have understood the contents of an operations plan and how it should be written, you can continue drafting one for your business plan. But before doing so, take a look at these key components you need to remember while creating your operational plan.
- Your operations plan is fundamentally a medium for implementing your strategic plan. Hence, it’s crucial to have a solid strategic plan to write an effective operations plan.
- Focus on setting SMART goals and prioritizing the most important ones. This helps you create a clear and crisp operations plan. Focusing on multiple goals will make your plan complicated and hard to implement.
- To measure your goals, use leading indicators instead of lagging indicators. Leading indicators is a metric that helps you track your progress and predict when you will reach a goal. On the other hand, lagging indicators can only confirm a trend by taking the past as input but cannot predict the accomplishment of a goal.
- It is essential to choose the right Key Performance Indicators (KPIs) . It is a good practice to involve all your teams while you decide your KPIs.
- An operations plan should effectively communicate your goals, metrics, deadlines, and all the processes.
Now you’re all set to write an operations plan section for your business plan . To give you a headstart, we have created an operations plan example.
Operations Plan Example
Operations plan by a book publishing house
Track and Accomplish Goals With an Operations Plan
Drafting the operations plan section of your business plan can be tricky due to the uncertainties of the business environment and the risks associated with it. Depending on variables like your market analysis, product development, supply chain, etc., the complexity of writing an operations plan will vary.
The core purpose here is to put all the pieces together to create a synergy effect and get the engine of your business running. Create an effective operations plan to convey competence to investors and clarity to employees.
Frequently Asked Questions
1 what role does the operations plan play in securing funding for a business.
The operations plan defines the clear goals of your business and what actions will be taken on a daily basis to reach them. So, investors need to know where your business stands, and it will prove the viability of the goals helping you in getting funded.
2 What are the factors affecting the operations plan?
- The mission of the company
- Goals to be achieved
- Finance and resources your company will need
3 Can an operations plan be created for both start-up and established businesses?
Yes, both a startup and a small business needs an operations plan to get a better idea of the roadmap they want for their business.
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How To Write the Operations Plan Section of the Business Plan
Susan Ward wrote about small businesses for The Balance for 18 years. She has run an IT consulting firm and designed and presented courses on how to promote small businesses.
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Stage of Development Section
Production process section, the bottom line, frequently asked questions (faqs).
The operations plan is the section of your business plan that gives an overview of your workflow, supply chains, and similar aspects of your business. Any key details of how your business physically produces goods or services will be included in this section.
You need an operations plan to help others understand how you'll deliver on your promise to turn a profit. Keep reading to learn what to include in your operations plan.
Key Takeaways
- The operations plan section should include general operational details that help investors understand the physical details of your vision.
- Details in the operations plan include information about any physical plants, equipment, assets, and more.
- The operations plan can also serve as a checklist for startups; it includes a list of everything that must be done to start turning a profit.
In your business plan , the operations plan section describes the physical necessities of your business's operation, such as your physical location, facilities, and equipment. Depending on what kind of business you'll be operating, it may also include information about inventory requirements, suppliers, and a description of the manufacturing process.
Keeping focused on the bottom line will help you organize this part of the business plan.
Think of the operating plan as an outline of the capital and expense requirements your business will need to operate from day to day.
You need to do two things for the reader of your business plan in the operations section: show what you've done so far to get your business off the ground and demonstrate that you understand the manufacturing or delivery process of producing your product or service.
When you're writing this section of the operations plan, start by explaining what you've done to date to get the business operational, then follow up with an explanation of what still needs to be done. The following should be included:
Production Workflow
A high-level, step-by-step description of how your product or service will be made, identifying the problems that may occur in the production process. Follow this with a subsection titled "Risks," which outlines the potential problems that may interfere with the production process and what you're going to do to negate these risks. If any part of the production process can expose employees to hazards, describe how employees will be trained in dealing with safety issues. If hazardous materials will be used, describe how these will be safely stored, handled, and disposed.
Industry Association Memberships
Show your awareness of your industry's local, regional, or national standards and regulations by telling which industry organizations you are already a member of and which ones you plan to join. This is also an opportunity to outline what steps you've taken to comply with the laws and regulations that apply to your industry.
Supply Chains
An explanation of who your suppliers are and their prices, terms, and conditions. Describe what alternative arrangements you have made or will make if these suppliers let you down.
Quality Control
An explanation of the quality control measures that you've set up or are going to establish. For example, if you intend to pursue some form of quality control certification such as ISO 9000, describe how you will accomplish this.
While you can think of the stage of the development part of the operations plan as an overview, the production process section lays out the details of your business's day-to-day operations. Remember, your goal for writing this business plan section is to demonstrate your understanding of your product or service's manufacturing or delivery process.
When writing this section, you can use the headings below as subheadings and then provide the details in paragraph format. Leave out any topic that does not apply to your particular business.
Do an outline of your business's day-to-day operations, including your hours of operation and the days the business will be open. If the business is seasonal, be sure to say so.
The Physical Plant
Describe the type, site, and location of premises for your business. If applicable, include drawings of the building, copies of lease agreements, and recent real estate appraisals. You need to show how much the land or buildings required for your business operations are worth and tell why they're important to your proposed business.
The same goes for equipment. Besides describing the equipment necessary and how much of it you need, you also need to include its worth and cost and explain any financing arrangements.
Make a list of your assets , such as land, buildings, inventory, furniture, equipment, and vehicles. Include legal descriptions and the worth of each asset.
Special Requirements
If your business has any special requirements, such as water or power needs, ventilation, drainage, etc., provide the details in your operating plan, as well as what you've done to secure the necessary permissions.
State where you're going to get the materials you need to produce your product or service and explain what terms you've negotiated with suppliers.
Explain how long it takes to produce a unit and when you'll be able to start producing your product or service. Include factors that may affect the time frame of production and describe how you'll deal with potential challenges such as rush orders.
Explain how you'll keep track of inventory .
Feasibility
Describe any product testing, price testing, or prototype testing that you've done on your product or service.
Give details of product cost estimates.
Once you've worked through this business plan section, you'll not only have a detailed operations plan to show your readers, but you'll also have a convenient list of what needs to be done next to make your business a reality. Writing this document gives you a chance to crystalize your business ideas into a clear checklist that you can reference. As you check items off the list, use it to explain your vision to investors, partners, and others within your organization.
What is an operations plan?
An operations plan is one section of a company's business plan. This section conveys the physical requirements for your business's operations, including supply chains, workflow , and quality control processes.
What is the main difference between the operations plan and the financial plan?
The operations plan and financial plan tackle similar issues, in that they seek to explain how the business will turn a profit. The operations plan approaches this issue from a physical perspective, such as property, routes, and locations. The financial plan explains how revenue and expenses will ultimately lead to the business's success.
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- Grasshopper
Operations Plan
- Lesson Materials Operations Plan Worksheet
- Completion time About 40 minutes
The operations section of your business plan is where you explain – in detail – you company's objectives, goals, procedures, and timeline. An operations plan is helpful for investors, but it's also helpful for you and employees because it pushes you to think about tactics and deadlines.
In the previous course, you outlined your company's strategic plan, which answers questions about your business mission. An operational plan outlines the steps you'll take to complete your business mission.
Your operations plan should be able to answer the following:
- Who – The personnel or departments who are in charge of completing specific tasks.
- What – A description of what each department is responsible for.
- Where – The information on where daily operations will be taking place.
- When –The deadlines for when the tasks and goals are to be completed.
- How much – The cost amount each department needs to complete their tasks.
In this session, we explain each item to include in your operations plan.
Goals and Objectives
The key to an operations plan is having a clear objective and goal everyone is focused on completing. In this section of your plan, you'll clearly state what your company's operational objective is.
Your operational objective is different than your company's overall objective. In Course One , you fleshed out what your strategic objective was. Your operational objective explains how you intend to complete your strategic objective.
In order to create an efficient operational objective, think SMART:
- Specific – Be clear on what you want employees to achieve.
- Measurable – Be able to quantify the goal in order to track progress.
- Attainable & Realistic – It's great to be ambitious but make sure you aren't setting your team up for failure. Create a goal that everyone is motivated to complete with the resources available.
- Timely – Provide a deadline so everyone has a date they are working towards.
Different departments will have different operational objectives. However, each department objective should help the company reach the main objective. In addition, operational objectives change; the objectives aren't intended to be permanents or long term. The timeline should be scheduled with your company's long-term goals in mind.
Let's look at the following example for a local pizza business objective:
- Strategic objective : To deliver pizza all over Eastern Massachusetts.
- Technology department operational objective : To create a mobile app by January 2017 to offer a better user experience.
- Marketing department operational objective : To increase website visitors by 50% by January 2017 by advertising on radio, top local food websites, and print ads.
- Sales department operational objective : To increase delivery sales by 30%, by targeting 3 of Massachusetts's largest counties.
Sales department operational objective: To increase delivery sales by 30%, by targeting 3 of Massachusetts's largest counties.
Production Process
After you create your objectives, you have to think strategically on how you're going to meet them. In order to do this, each department (or team) needs to have all the necessary resources for the production process.
Resources you should think about include the following:
- Suppliers – do you have a supplier (or more) to help you produce your product?
- Technology team: app developing software
- Marketing team: software licenses for website analytical tools
- Sales team: headsets, phone systems or virtual phone system technology
- Cost – what is the budget for each department?
In addition to the production process, you'll also need to describe in detail your operating process. This will demonstrate to investors that you know exactly how you want your business to run on a day-to-day basis.
Items to address include:
- Location – where are employees working? Will you need additional facilities?
- Work hours – will employees have a set schedule or flexible work schedule?
- Personnel – who is in charge of making sure department tasks are completed?
Creating a timeline with milestones is important for your new business. It keeps everyone focused and is a good tracking method for efficiency. For instance, if milestones aren’t being met, you'll know that it's time to re-evaluate your production process or consider new hires.
Below are common milestones new businesses should plan for.
When you completed your Management Plan Worksheet in the previous course, you jotted down which key hires you needed right away and which could wait. Make sure you have a good idea on when you would like those key hires to happen; whether it’s after your company hits a certain revenue amount or once a certain project takes off.
Production Milestones
Production milestones keep business on track. These milestones act as "checkpoints" for your overall department objectives. For instance, if you want to create a new app by the end of the year, product milestones you outline might include a beta roll out, testing, and various version releases.
Other product milestones to keep in mind:
- Design phase
- Product prototype phase
- Product launch
- Version release
Market Milestones
Market milestones are important for tracking efficiency and understanding whether your operations plan is working. For instance, a possible market milestone could be reaching a certain amount of clients or customers after a new product or service is released.
A few other market milestones to consider:
- Gain a certain amount of users/clients by a certain time
- Signing partnerships
- Running a competitive analysis
- Performing a price change evaluation
Financial Milestones
Financial milestones are important for tracking business performance. It's likely that a board of directors or investors will work with you on creating financial milestones. In addition, in startups, it's common that financial milestones are calculated for 12 months.
Typical financial milestones include:
- Funding events
- Revenue and profit goals
- Transaction goals
In summary, your operations plan gives you the chance to show investors you know how you want your business to run. You know who you want to hire, where you want to work, and when you expect projects to be completed.
Download the attached worksheet and start putting your timelines and milestones together on paper.
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W hen creating a business plan, it’s important to understand the key types of plans to determine which will most benefit your specific business needs. Some plan types include operations plans, strategic plans, and tactical plans, each of which has a different focus and purpose. All three can fit together as part of the overall management planning process, although your business may need only one or two different plans. Here’s operational planning information and strategies to help you create them.
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What Is Operational Planning?
Operational planning involves defining and outlining the actions individuals will take to support the plans and objectives of the executive management team. An operations plan is extremely detailed , describing the who, what, where, and when involved in managing the day-to-day tasks and low-level activities of the business. This type of plan supports the tactical plan, which is more of a mid-level plan.
What are the criteria of an operations plan?
To qualify as an operations plan, the plan itself needs to meet certain criteria. We’ve listed important criteria below:
- The plan needs to exist together with tactical and strategic plans. An operational plan supports these other two plans and provides more detail about how a business and its team members will achieve the goals outlined in the high-level plans.
- Providing the details included in an operational plan will give members of supporting management a clearer sense of their tasks. When executive management members create the tactical and strategic plans, they need to ensure that supporting management team members have a firm grasp on what they need to do to support achieving the goals outlined.
- An operations plan should only apply to a specific area or department of an organization. If the plan is too broad, it typically cannot get into the level of detail needed to emphasize how certain activities and processes will be completed. For example, if a manufacturing company created an operational plan, it might outline a strategy for each of the products it manufactures or for each of the plants it operates.
Operations plans subdivisions
Operations plans can be further segmented into two categories:
- A single-use plan , which is created to address a specific issue or period. An example of a single-use plan is one that outlines the process of cutting expenditures during the following year.
- An ongoing plan , which can be altered as needed and will carry forward into future time periods. An example of an ongoing plan is one that outlines the process of bringing on new staff members as positions are created or vacated.
Strategic, Tactical, and Operational Plan Differences
A strategic plan is a business plan created by an executive management team which has a much wider scope than a tactical or operational plan. It is a plan that can outline the ambitions, future goals, and mission of an organization.
1. Strategic plans
Strategic plans tend to be broader and vaguer, although they may focus on the high-level and long-term goals that the company will work to achieve over the next three to five years. Strategic planning can also include the way an organization will measure its progress toward the established goals and any major projects that need to be completed to achieve the goals.
2. Tactical plans
A tactical plan is created by mid-level management professionals and includes the specific actions that employees must take to work toward the goals described in the strategic plan. This plan can also outline how a certain area or department of a business will support the strategic plan. A tactical plan isn't usually very detailed, but it will include more specific ideas and actions.
3. Operational plans
One of the main differences between a strategic and operational plan is the period of time covered. In a strategic plan, the goals are typically attainable in several years, while the operational plan goals are short-term ones and can be achieved during the next year in most cases.
Operations plans’ focal points
Focus areas are the foundation of your strategy. They expand on your Vision Statement and start to create some structure around how to actually get your organization to achieve its goals. The focus of the goals and objectives in each plan differs.
A strategic plan exists to outline the long-term vision of the company and how each department will work together to achieve the goals.
An operational plan focuses on specific departments and their roles in achieving short-term goals. A large department may have multiple plans to maintain a clear and detailed focus.
Differences between a strategic and operation plan
Here are the most significant differences between the two ideas:
Time period
Your strategic plan outlines long-term goals for the next three to five years. What you’ll be doing to achieve those goals in the shorter term (typically the next fiscal year) is outlined in your operational plan.
The goal of your strategic plan is to outline the company’s long-term vision and how all departments should work together to achieve it.
Because of its narrower focus on specific departments instead of the entire company, an operational plan is more detailed and outlines how to reach the outlined goals.
A strategic plan distinguishes your organization’s direction as being different from that of other companies. In contrast, an operational plan is all about being better operationally.
Who creates an operational plan?
Who creates each plan is another difference. Members of an organization's executive management team will handle the creation of a strategic plan, as those responsible for the overall vision and goals. Department heads may create an operations plan since they are the ones to implement the processes. Those involved in creating the plan are often more likely to work together to accomplish the necessary tasks.
Reporting on operations plans
Reporting is another key differentiator among the types of plans. When reporting on a strategic plan, which may happen as often as quarterly or once a year, executive management will outline how an organization is performing on specific measures. The reporting should be at a high level to avoid getting lost in details that don’t help an organization reach their goals.
An operational plan report is much more detailed and typically is prepared and reviewed more often. When you have a regular review of reporting, your team reviewing the reporting more frequently, individuals can make sure all team members remain on track and can handle the necessary tasks and processes to achieve the short-term goals related to the business operations.
Operational plans may not have specific measures to quantify results or report on, and these updates may be more qualitative or anecdotal.
Creating an Operations Plan
When creating an operations plan, you want to follow some key steps, such as:
1. Focus on goals
First, focus on important goals that pertain to the specific department or division that will follow the plan. After identifying the goals, determine any key initiatives that will help achieve those goals. These initiatives will easily enable those following the plan to understand what they must do to work toward achieving the broader goals.
An effective operational plan should also include key performance indicators that permit progress monitoring. A key performance indicator (KPI) is a measurable value that shows how well a company is achieving the key business objectives it has outlined. The KPIs in an operational plan will lead the team members involved as long as the KPIs are communicated effectively.
2. Outline responsibilities and tasks
The operations plan must also clearly define who, what, where, and when in great detail. It should outline who is responsible for which tasks, what tasks need to be completed to achieve a goal, where the individuals involved will work on their assigned tasks, and when they must be completed to maintain the timeline. You also want to discuss whether the plan is an ongoing or single-use plan. This information will help to better define the estimated timeline for completion.
3. Define resources
The final step to create an operations plan is defining the resources needed to achieve the goals. These resources may include software programs to improve processes, tools to manage new tasks, or training to bring all team members up to speed on a certain task. Determining the necessary resources can help divisional leaders know how to proceed and provide their team members with what they need to succeed.
Operations Plan Example
Don’t think that these types of plans are just for big organizations. Operational plans can be helpful in almost all industries and business structures. Your plan should be tailored to your unique business but many elements will be the same. You don’t have to reinvent the wheel - there are lots of plan examples out there. Below we've provided a simplified version to study.
Manufacturing Plant Operations Plan
- Objective: Improve plant workflow
- Category: Single-use plan
- Required Resources: Training, efficiency study, and new equipment that operates quickly and more efficiently
- Tasks: Learning how to set up new equipment, identifying ways to reduce production waste, determining how to best reduce the level of inventory maintained in the plant, and identifying strategies to improve procedures associated with materials handling
Final thoughts
By creating an operations plan, a business can outline its short-term, divisional, or departmental objectives and describe the initiatives required to achieve those objectives. Operations plans work together with other types of business plans to outline the overall goals of an organization as well as how the business plans to meet these goals.
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Define goals with an operational plan template
Employees who understand their roles and how they contribute to overall company success tend to be more invested and feel more valued. That engagement can lead to more productive and satisfied employees.
One way to proactively ensure employees feel fulfilled is by creating a strategy on an operational plan template, a tool that can propel your company’s short and long-term success. Before we share what this template looks like, however, it’s always good to refresh ourselves on its purpose and how it can drive results.
Get the template
What is an operational plan template?
An operational plan template defines company goals and creates detailed outlines for how each employee, team, or department contributes to efforts. A smaller business may use these templates to outline an employee’s daily tasks while larger organizations might create outlines on a department or team level.
Why should you use operational plan templates?
Operational plan templates provide a transparent view of your company’s daily procedures and highlights how each department’s roles contribute to a smooth operation. By using an operational plan template, you can understand how your company ticks and develop a solid structure to ensure all cogs move in the same direction. An operational plan template:
- Helps define employee roles and how they contribute to your organization’s goals
- Provides detailed instructions on daily operating tasks
- Creates an understanding of how different departments’ roles come together to achieve goals
- Potentially leads to higher job satisfaction for increased employee productivity
- Defines short and long-term goals
- Provides guidance on realistic deadlines for specific goals
- Helps you draw conclusions about resource needs and make financial projections
- Allows everyone within your organization to always be on the same page
- Creates transparency within your organization, leading to greater trust and loyalty among employees
You can increase the benefits of operational plan templates by including as much detail as possible when designing or using them. Though you may also want to create custom templates for specific uses, having examples on-hand can help inspire which areas to focus on for your business operation.
What are some examples of operational plan template
Operational plans are important to businesses in a variety of contexts. An entrepreneur might create an operational plan so they have a series of guideposts and a better understanding of the company mission, vision, and values when launching a startup. A well-established business might use an operational plan as an overall path for the future. The following operational plan templates can help you create a robust business structure:
Single-use operational plan template
You can apply a single-use Operational Plan Template to goals, visions, or transitions outside normal operations. You might create a single-use operational plan when you start your company, expand to an additional location, or undergo rebranding. Other goals that may call for this type of operational plan include:
- Expanding your company’s online presence
- Offering your products or services online
- Hitting a specific sales milestone, such as reaching your thousandth sale
- Closing any skill gaps in your existing workforce
- Increasing efficiency in a specific department
Having a plan for one-time or short-term company goals can help you define, achieve, and measure success. Individual departments may also create single-use operational plans to drive specific efforts. Human resources, for example, may create a hiring plan.
Ongoing operational plan template
An ongoing operational plan template defines long-term organizational goals. It can create transparency into how your company delegates and achieves daily tasks under normal conditions. The beauty of an ongoing operational plan is that you can update it as you achieve goals or gather new research and metrics that support more informed decisions. For example, if you conduct new research that determines that one of your goals cannot be met with the resources you have available, you can update your ongoing operational plan to indicate the challenges and steps to take to get your organization’s goals back on track. An existing operational plan can easily grow and change with your organization.
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Map your road to success with monday.com’s operational plan template
Our customizable template lets you create documents that suit your organization’s unique needs and goals, whether you’re working toward a one-time objective or detailing ongoing daily operations. Pair the template with other work productivity tools on monday.com to make business planning streamlined and effective in real-time. On monday.com you can:
- Automate recurring tasks: monday.com lets you automate routine tasks to make better use of valuable resources, such as notifying managers when you complete a task, saving on time and resources.
- Integrate essential tools into one platform: If your company uses multiple tools for project management, planning, or metrics — such as Slack, Google Calendar, Data Studio and more — accessing them from a single Work OS saves time and prevents confusion.
- Collaborate with your teams: Our Work OS allows you to seamlessly collaborate with your teams or departments in-person or remotely through updates, tagging functions, automations, and other features built for fostering communication
- Monitor performance: Our project monitoring dashboard lets you view all tasks and projects from a single screen, making it easier to see where you stand on goals and deadlines.
Using the above features plus several others, our operational plan template pairs help you better understand your goals and map the road to success in detail. But of course, an operational plan template isn’t the only business planning resource necessary for success. There are several other templates that can be more useful for specific applications.
Related templates to operational plan templates
An operational plan template can help you detail daily tasks and assign them to employees. From there, other operations templates can help you increase productivity and manage specific aspects of your plan. Let’s take a look at a few supplementary templates.
Facilities request template
Your facilities management and operational teams are constantly in motion, working hard to go over questions, complaints, and work requests. Our facilities request template can help ease their workload by streamlining requests. Use the facilities request template to:
- Centralize facilities requests: Compiling all facilities requests in one place makes managing things easier. On monday.com, relevant employees can check on the status of requests, saving time on back-and-forth emailing.
- Track completion time for each request: Our facilities request template has a time tracking column showing how long a request took to complete. This can help you set internal processes and future expectations accordingly.
- Track every ticket from one place: View all your tickets and where they currently stand. You can use this information to help identify bottlenecks so you can apply proactive solutions to workflows and processes.
Finance request template
Our finance request template helps you stay on track by setting deadlines and receiving notifications for due dates. It also helps you gather finance requests in a single location for an at-a-glance financial summary, while color-coding and other visual cues can indicate priority requests.
Business plan template
Business and operational plans work hand-in-hand to support your company’s vision and goals. You can use a business plan template to outline your goals and detail how the company will work toward them. Our business plan template provides a breakdown of every applicable section for easier plan creation.
A business plan and operational plan serve similar purposes, however, they’re two separate but complementary documents.
A business plan details long-term goals and the tasks or milestones necessary to achieve them. An operational plan details the daily tasks required to be successful with long-term goals. Get more information about what’s included in an operational plan in our FAQs below.
FAQs about operational plan templates
What should you include in an operational plan.
An operational plan should include:
- An executive summary that provides an at-a-glance overview
- Clear, well-defined goals and objectives and time frames for them
- The day-to-day activities required to bring those goals to fruition
- Quality standards and key performance indicators to help measure success
- A process for monitoring progress
- Requirements for staffing and resources
Ongoing operational plans should focus on the daily details required to keep the company moving forward. One-time operational plans should concentrate only on specific short-term objectives.
What is an operational plan example?
An example of an operational plan is a document created by a clothing manufacturer to lay out a plan to increase its presence on social media. The company may have noticed that referrals come from social media and it wants to capitalize on this trend. The basis of its operational plan may include:
- Objective: Increase social media presence
- Category: Single-use plan
- Required resources: Social media training, contest prizes, additional dedicated man hours, advertisement funds
- Tasks: Run A/B testing on social media advertisements, research trending post formats to recreate them, plan and execute referral or engagement contests, increase company engagement on social media with fans/customers
From this starting point, the operational plan would detail each of those tasks, including how to allot resources and employees. For an outline of what to include in an operational plan, check out monday.com’s operational plan template.
How do you write an operational plan?
To write an operational plan, you should:
- Identify important goals, milestones, or objectives
- Determine key initiatives to help achieve those goals
- Define key assumptions you’re making about challenges
- Decide how you’ll measure success
- Clearly outline responsibilities and tasks
- Assign responsibilities and tasks to team members
- Create reasonable deadlines
- Define necessary resources to accomplish tasks
- Provide training as necessary
Align daily tasks and goals with monday.com’s operational plan template
An operational plan template lets you align daily tasks with your company’s short- and long-term goals. Using the template simplifies plan creation by ensuring you don’t miss a single detail.
Once your plan is ready, put it into action with our powerful Work OS. Ensure team members can see tasks and other information in views that work for them, and manage assignments and workflow automations on monday.com to make it easier to complete the tasks required to reach your goals.
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Operational Plan: What is it & How to Create it? (Free Template Included)
Want to create an operational plan to ensure smooth implementation of daily activities of your business? No worries, we have got you covered. Read on…
Always plan ahead. It wasn’t raining when Noah built the Ark. ~ Richard Cushing
Running a business is quite similar to sailing a ship! You have to make sure that every aspect is working in the correct motion for you to stay afloat. Can you sail if you have no clear vision of where you’re headed, your destination, or how you will get there?
To answer these questions, you might need to create an intuitive operational plan for your business which would work as a lighthouse to guide you through the way and highlight any upcoming risks that could arise in the near future.
An operational plan lucidly describes the business vision and mission! This document is coherently chalked out for the day-to-day running of any business and outlines the operations related to finance, recruitment, marketing, and other resources required for a successful company.
However, crafting such documents can be time-consuming! Therefore, we decided to create a free plug-and-play operational plan template for your team! But before we hop onto our awesome template, let us first understand what exactly is an operation plan and what to include in such documents.
Read on…
What is an Operational Plan? (Definition)
An operational plan is a strategic document that outlines all the planning related to daily operations and processes required for running a successful business. It entails all the activities that different teams or departments like recruitment, marketing, and finance, need to perform to achieve company goals and objectives.
The main objective of a well-defined operational plan ensures each manager and employee knows their specific responsibilities, as well as how they should execute them within a definite timeline.
Why is an Operational Plan Important?
The whole point of operational planning is to see the effect of your operations on the business’s working in real-time, so you know exactly when to execute your major strategies.
An operational plan helps you identify areas that are not generating enough revenue or are causing losses, and then assists you with formulating the necessary changes. This document also plays a crucial role in keeping all key stakeholders, management, and board members on the same page.
Everyone needs to be aligned with the company’s mission, goals, risks, hiring needs, financial projections, key performance indicators (KPIs), etc. An operational plan will help every department focus on their contribution to the larger vision by bringing all leading members together under one roof!
Read more: Operational Efficiency: Definition, Importance & Ways to Improve it!
How to Create an Operational Plan? Follow these Steps!
Step 1. create a title page.
While writing an operational plan, the first thing to do is to create a title page for it. This provides all the information about the topic at a single glance.
Here, you will include the title of your document, the registered name of your company, the designation, and the name of the person who creates the document.
Step 2. Write an Executive Summary
An executive summary refers to a section that deals with what a topic is all about in a brief manner. This is to ensure that your readers have a rough idea of the content and encourage them to read on.
In this section, you emphasize the gist of your overall plan and provide a concise explanation of all the important sections in a few sentences.
Step 3. Define Mission and Objectives
Define your organization’s mission and determine your company’s goals and objectives.
Ask yourself what the company is trying to accomplish over the next year and what the major goals and milestones are that support the need for this operational plan.
Describe the company mission, vision, and the reasons this plan is important. Have there been changes in the competitive landscape? Have you raised a round of capital?
Doing this will help you evaluate and measure your company’s performance against your missions and objectives and see how well you are doing in terms of achieving or meeting your goals.
Step 4. Provide Key Performance Indicators
In this section, you can break down each part of your business by evaluating all the major KPIs and metrics involved in measuring your results.
Provide proof of the importance of the operational plan by sharing key numbers that support the ideas in this document.
Step 5. Include a Financial Summary
The next section to be included in your operational plan is the financial summary. Here, you can give an overview of all the projects that will be included during the operational plan and include its financial breakdown. Make sure that there is enough capital to execute this plan.
Step 6. Create a Hiring Plan
Your company will have different hiring needs for each department, therefore, it is essential that you create a hiring plan to decide how many team members will be hired across different departments on a monthly/quarterly basis.
Step 7. Determine the Key Assumptions & Risks
No plan is ever free from risks and problems, so it’s important that you determine the risks to the business and address how the company could work towards mitigating those risks.
This will help your employees be prepared for any possible and potential risks and problems that may arise over the course of their projects.
Step 8. Include the Next Steps
Now that you have included all the major sections, it becomes crucial that you mention what’s going to happen next. Share the next steps, which could include the approval process, updates and reporting time frames, etc.
Step 9. Proofread
The last and final step is to proofread your document and ensure that all the major points are intact and the message is properly conveyed.
Check for spelling errors, grammatical mistakes, typos, or poorly constructed sentences. Make a colleague or another person go through your proposal to double-check everything.
Read more: Standard Operating Procedures (SOP): What, Types, and How to Write?
Key Benefits of Creating Your Operational Plan Documentation on Bit.ai
To create an effective operational plan, you need a proficient tool that can help you create, share, and collaborate with stakeholders and work efficiently. This is where Bit comes in!
Bit serves as a central hub where collaborators, content, and communications can be accessed in one all-inclusive document. Managers can use Bit to create an operational plan document, collaborate with the team in real-time, and store all product assets in one place for easy and fast access.
Whether your team is creating the operational plan documents, project documentation, status report, release notes , roadmap, project charter , product requirements, API documentation, product launch marketing documents, pitch decks, business plan, SWOT analysis, competitive research, project management plan, etc, they can easily add spreadsheets, Slideshares, Google Slides, YouTube videos, PDFs, maps, charts, graphs, and more to your documents and make them visually stunning.
Organization of information: Organizational information is often scattered in cloud storage apps, emails, Slack channels, and more. Bit brings all your information in one place by allowing you to organize information in Workspaces and folders. Bring all your documents, media files, and other important company data in one place.
Brand consistency: Focus on the content and let Bit help you with the design and formatting. Bit documents are completely responsive and look great on all devices. With amazing templates and themes, Bit docs provide you with the type of brand and design consistency which is unheard of in the documentation industry
Smart search: Bit has very robust search functionality that allows anyone to search and find any files, images, documents, etc quickly and easily across all of their workspaces. Users can search their digital assets using keywords, titles, descriptions, or tags. They can even search for files based on their source. (i.e., YouTube).
Media Integrations: Companies use an average of 34 SaaS apps! No wonder why most of our time is spent hopping from one app to the next, looking for information. This is why Bit.ai integrates with over 100+ popular applications (YouTube, Typeform, LucidChart, Spotify, Google Drive, etc) to help teams weave information in their documents beyond just text and images.
Recommended power links and files you can add to your operational plan template:
- Google Sheets, OneDrive Excel, Airtable
- Social Media posts
- YouTube, Vimeo
- Draw.io, Lucidcharts
- Sketchfab, Figma, Marvel
- PDFs, PowerPoint in Google Drive/OneDrive
Sharing : Bit documents can be shared in a live state meaning that all changes that you make to the document will update in real-time. If you are sharing your documents with clients, they will always get your most up-to-date changes. You can even embed Bit documents on any website or blog.
Tons of other features: Bit has a plethora of amazing features like document tracking, cloud-upload, templates, and themes, document locking, document expiration, and much more, making it a well-rounded documentation tool.
Bit provides a common workplace for project members to collaborate, document, share their knowledge, brainstorm ideas, store digital assets, and innovate together. The best part is that this knowledge is safely secured in your workspaces and can be shared (or kept private) with anyone in your organization or the public!
Here are some of the man benefits of using Bit:
- Collaborate in real-time
- Interlink operational plan documents and other documents
- Create fully responsive documents
- Create private operational plans only visible to yourself or your team
- Track engagement on shared operational plans with consultants, partners, etc.
Read more: Business Development Plan: What Is It And How To Create A Perfect One?
- Operational Plan Template
To make the process of creating your operational plan documentation easier, we have created a ready-made operational plan template for you! Check it out below:
How to Use the Operational Plan Template with Bit
The process of creating an operational plan on Bit is insanely easy! Just follow these four simple steps to create your document quickly:
Step 1: Create a Bit Account
Go the home page of Bit.ai and click on Get Started for Free or Sign Up to get started. Enter your email address to sign up. Once in, you can create your personal profile.
Step 2: Create a Workspace
Workspaces are where the work gets done. Click on the ‘Create Workspace’ button on the right. A popup will show up prompting you to add a name for your new workspace.
You can create a workspace around a team, department, large project, client, partner, etc. Inside each workspace, you can create an unlimited amount of Bit documents and access your content library (storage area for all of your digital assets – web links, files, cloud files, rich embeds, etc.).
Step 3: Add Team Members
Bit allows your team members to collaborate in real-time and get work done. Collaboration starts at the workspace level.
You create private workspaces by default. However, you can invite others to join you inside of a workspace and collaborate together with the knowledge, projects, documents, and content inside of the workspace.
Step 4: Create Your Desired Document
Once you are in the workspace, click on the ‘ Create New’ button. Select ‘From Template’ in the dropdown. A pop up will display allowing you to select a template from the gallery.
In the search box on the top left corner, you can search for an “operational plan template”. Once your desired template pops up, click on it and click on the “Use Template ” button on the bottom right corner.
That’s it! Your document is ready for use!
Few more templates you might be interested in:
- SWOT Analysis Template
- Transition Plan Template
- Scope of Work Template
- Business Plan Template
- Status Report Template
- Competitor Research Template
- Training Manual Template
- Project Proposal Template
- Company Fact Sheet
- Executive Summary Template
- Pitch Deck Template
🎥Watch this video to learn more👇
Over to You!
Operational plans bring accountability into your everyday tasks. They help you analyze the performance of your business, goals, strategies and identify the resources required to achieve those targets. These documents are a great way of managing other performance measures too like team efficacy, staff optimization, or the number of employees achieving beyond their targets.
Bit is a great tool to manage all essential resources associated with creating an operations plan. It brings all stakeholders under one roof for the smooth execution of the plan. If you need any help with the operational plan template or want to know how Bit can help your business, let us know by tweeting us @bit_docs. Cheers!
Further reads:
How to Write an Operations Manual?
How to Create a Killer Sales Plan Document?
How to Create a Product Plan the Right Way?
What is an Implementation Plan & How to Create One?
How to Create a Strategic Process Improvement Plan?
How to Create a Procurement Management Plan: Step by Step Guide
How To Make A Full Proof Business Plan?
How To Create a Partnership Marketing Plan?
How to Create a Clear Transition Plan for your Business?
Scope of Work: What is it & How to Create it? (Template Included)
Project Charter: What is it & How to Write it Perfectly? (Template Included)
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About Bit.ai
Bit.ai is the essential next-gen workplace and document collaboration platform. that helps teams share knowledge by connecting any type of digital content. With this intuitive, cloud-based solution, anyone can work visually and collaborate in real-time while creating internal notes, team projects, knowledge bases, client-facing content, and more.
The smartest online Google Docs and Word alternative, Bit.ai is used in over 100 countries by professionals everywhere, from IT teams creating internal documentation and knowledge bases, to sales and marketing teams sharing client materials and client portals.
👉👉Click Here to Check out Bit.ai.
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- PDF Templates
- Fillable PDF Forms
- Operational Plan Template
Collect your online responses with Jotform and turn them into professional, elegant PDFs automatically.
This operational plan sample is structured with important details for your organization. It comes ready to print, but since most organizational details and structures are different, you can simply edit the fields by putting your own organization information. Also, using the Jotform PDF editor template, you can quickly add and delete fields, choose your own color options, etc. Finally, you can share your draft with your team members via email.
More templates like this
Strategic Plan
Focus on the future and keep your company moving forward with Jotform’s Strategic Plan Template. Simply fill in the attached form with your company overview, delve deeper with a SWOT analysis, and finish off by determining your strategic goals, actions, and financial plans. Our fully-customizable template converts submitted information into polished PDFs, which you can download, print, or share instantly.You don’t need a degree in design to build a professional strategic plan. Change fonts, update colors, and add your company’s logo in an instant — with Jotform’s drag-and-drop PDF Editor, customization is a breeze! Establish goals, set your priorities, and draw up solid action plans as polished PDFs with our Strategic Plan Template. By clearly defining your goals and the steps you’ll take to achieve them, you can keep your company on track and grow your business faster.
Single Page Business Plan
A single page business plan is just as it sounds: a summary of business objectives displayed on a single page. Single page business plans are typically used to pitch ideas before writing longer, more detailed business plans for potential investors and partners. Instead of starting from scratch, use our free Single Page Business Plan PDF Template to outline company goals in a professional, accessible PDF document. Once you’ve filled out a simple form with details regarding your company’s overview, objectives, challenges, and strategies, this Single Page Business Plan Template will automatically convert that information into a professional PDF that can be read at a glance. With your single page business plan saved as a PDF, you can easily download it for your records, email the file to coworkers, or print out copies for company meetings.This Single Page Business Plan Template already has a stunning design, but you can quickly customize it to meet your business needs with our drag-and-drop PDF Editor. Easily add fields for additional information such as milestones, market or competitive analysis, and financial summary. Don’t forget to represent your business by adding your logo and changing the fonts and colors to match your branding. No matter what modifications you make, your custom Single Page Business Plan Template will create an impressive, brief breakdown of business objectives to help steer your company in the right direction.
Marketing Brief
A marketing brief can make or break your campaign. But writing a brief for every new campaign eats up time you simply can’t afford to lose. With this free Marketing Brief Template, you can quickly and easily draft marketing briefs without ever having to start from scratch. Simply fill out this simple online form with client information and project details such as objectives, budget, and materials, and the template automatically creates overviews as PDFs — easy to download, print, and share with the rest of the marketing team. Since each marketing campaign is unique, why not make your marketing brief unique as well? Luckily for you, customizing your Marketing Brief Template is a breeze with our drag-and-drop PDF Editor. You’ll be able to change the text or any graphic element in just a few clicks. Feel free to get creative — change the fonts and colors, upload your own background image, or add your company logo for a professional touch. Each time you submit details about your new marketing campaign, your custom Marketing Brief Template will display those plans in easily-accessible PDFs. With PDF marketing briefs in hand, your marketing team can get right to work promoting your products and building your brand.
These templates are suggested forms only. If you're using a form as a contract, or to gather personal (or personal health) info, or for some other purpose with legal implications, we recommend that you do your homework to ensure you are complying with applicable laws and that you consult an attorney before relying on any particular form.
- PDF Templates /
- Business Plan /
Business Plan Templates
Plans, strategies, roadmaps – Businesses rely on these things to gain perspective on what’s about to happen. Milestones laid down in strategic and careful planning for growth and expansion, visions of where the company’s headed 10 years from now, goals that should meet timelines, all these require a smart, prudent and calculated planning.
Whether you’re a startup, an SMB, or close to a Fortune 500, a solid business plan is crucial. And of course, writing business plans is a huge task. But, what if you needed something that requires input from others though? Say, an online form or a PDF template where responses from your colleagues and managers matter? Well, here’s a collection of PDF templates for business planning.
These are beautifully designed templates, specifically tailored for businesses and companies who don’t know where to start. The hard part was already done and that’s designing the template. These will serve as boilerplates for whatever milestone your business needs. You won’t need to worry on building something from scratch, you just need to focus on the content. Some of these templates will contain or collect executive summaries, opportunities, expectations, execution, financial plans, forecasts, the whole nine yards.
Business plan templates help give a clear vision of what lies ahead. They help you get things organized, planned out, and help you check off items from your to-do list more efficiently.
Focus on the future and keep your company moving forward with Jotform’s Strategic Plan Template. Simply fill in the attached form with your company overview, delve deeper with a SWOT analysis, and finish off by determining your strategic goals, actions, and financial plans. Our fully-customizable template converts submitted information into polished PDFs, which you can download, print, or share instantly.
A single page business plan is just as it sounds: a summary of business objectives displayed on a single page.
Operational Plan
This Operational Plan Sample is structured with important details for your organization. It comes ready to print, but you can simply edit the fields by putting your own organization information.
Managing a marketing campaign or promotion is a challenging task. You need to have a marketing plan in order to execute the campaign smoothly with the time and budget provided. Creating a Marketing Brief is very beneficial because it summarizes the marketing strategy for a specific campaign.If you are in the advertising agency or part of the marketing department, then this Marketing Creative Brief Template is for you. This well-designed template contains the client information, project information, and the marketing materials that will be used. The project details explain the project title, description, objectives, target audience, budget overview, advertising guidelines, and competitors.
Glamping Business Plan
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Business Model Canvas
Our Business Model Canvas Template includes nine segments which are key partners, key activities, value proposition, customer relations, customer segments, key resources, channels, cost structure, and pricing model.
Creative Brief
A Creative Brief is used in advertising, branding, and marketing industries. In order to have a strong and outstanding creative campaign, you need to have a game plan to follow. This serves as a guideline that will help in making decisions related to the campaign.This Creative Brief Template PDF discusses the project details like the project name, due date, and project description. The marketing materials that will be used are listed in the document which includes its specifications like the dimension size, the medium that will be used, and the quantity. This is the best Creative Brief Template you can use for your next creative marketing campaign.
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What are the seven parts of a business plan?
- Executive summary. This is an overview of your business plan. The executive summary should include your company’s offerings, mission, goals, and projections. Think of it as the elevator pitch for your business plan. If you can’t get investors interested here, it’s unlikely they’ll want to keep reading.
- Company description and history. Describe your business’s legal structure and history in addition to what you do. If you just started this business, you may replace company history with your leadership team’s experience. The purpose of this section is to explain the company structure and build confidence in the people running the company.
- Products and services. Talk about what your company offers, whether that’s products, services, or a combination of the two. Describe your products and services in detail. Explain what makes your offering unique, what your profit margins are, what kind of demand you’re seeing for it, etc.
- Market and competitor research. Investors want to know if there’s demand for your offering. Describe the target market and how your product or service benefits potential customers. Include projections of where the industry is headed over the next few years. Additionally, detail your competitors and how saturated the market is.
- Sales and marketing strategy. This part of the business plan explains how you’ll promote your product. Outline elements such as your ideal customer profile (ICP) as well as your marketing channels, budget, and methods.
- Operations and logistics. Explain how you’ll source materials if you sell products as well as the technology you need to deliver such products and services. Also, provide details about your team, like how many people you’ll need and how you’ll manage employees.
- Financial plan and projections. It’s crucial to prove that your business will be financially viable. For this, you’ll need revenue and expense projections. Many investors want to see sample account statements, balance sheets, and cash flow projections.
How do you write a business plan?
Your business plan should be a realistic roadmap that helps you build a successful company. When writing it, take a balanced approach so that you’re not blind to the potential pitfalls and risks. You’ll draft each of the seven sections previously discussed.
Tackling these sections can be overwhelming, so some people like to start with a one-page business plan that includes short paragraphs for each element. Another way to give yourself a head start is by working from a business plan template. Once you have a good start, you can expand each section to make a compelling case for your business.
Can I write a business plan myself?
Yes, you can. However, depending on your writing experience and goals, you may want outside help. If the business plan is for internal use with the purpose of improving business functions, you’ll likely be OK tackling it alone. But if you’re trying to secure funding from a bank or investors, a professional business plan writer can give you a leg up.
Even if you decide to do it yourself, have a trusted friend or business mentor review your plan and provide feedback. An objective point of view will help you refine your work.
What are the four types of business plans?
- One-page or mini business plan. The one-page option is a great way to improve the focus of your business plan and highlight the essential elements. It can be an effective way to workshop your company’s plan or quickly give others a rundown of your entire business.
- Traditional business plan. The traditional business plan is more in-depth than its one-page counterpart and will be more thorough in each section (often, plans exceed 40 pages). For example, it may contain detailed financials, branding samples, and competitive research documents.
- Business model canvas (BMC). The business model canvas is a more visual representation of your business architecture. It includes sections for infrastructure, offering, customers, finances, etc. Many businesses find the BMC appealing since it can be summarized in a single page.
- Strategic business plan. The strategic business plan can have different purposes, like proving feasibility, discussing planning operations, or projecting growth. It will outline the company’s goals, its strategy for reaching them, and the company structure. The main difference between this and the traditional plan is its focus on specific strategic initiatives.
What are the common mistakes in business plans?
- Poor writing. Sloppy writing may suggest that you’re not serious about your business or you lack the needed professionalism.
- Unrealistic expectations. While you should be optimistic about your business, if your financial projections reflect your hopes more than reality, people may hesitate to back your business.
- Lack of supporting documentation. People reviewing your business plan want to see how you back up your claims. You can include research docs, sample financials, and estimates to make your case.
- Failing to define the target audience. For a successful marketing plan, you need to define your target audience. Investors and financial institutions need to see if you’re confident about who you’re selling to.
- Unbalanced. It’s important to lay out the risks and potential upsides. This analysis shows investors that you’re considering the whole picture regarding your business.
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Operational Planning
Operational planning definition.
What does operational planning mean? Operational planning creates a detailed roadmap based on a strategic plan.The operational plan aligns timelines, action items and key milestones that finance or the business needs to complete to execute on the strategic plan. In this way, an operational plan outlines the organization’s key objectives and goals and clarifies how the organization will achieve them.
During the operational planning process, finance or the business responsibilities are described in detail based on the timeline for the operational plan. The timeframe should depend on typical organizational velocity; creating an annual operational plan is a fluid, changing process, so keeping clarity and collaboration is vital for success.
A well-conceived business operational plan keeps team members collaborating smoothly, ensures everyone knows what needs to be done and what their part in it is, and guides critical decisions about long-term strategy.
Key steps of operational planning
- Define the goal or vision for the operational plan clearly
- Analyze and identify key business stakeholders, resources and budgets team members, budgets, and resources
- Consistently track and inform team members and stakeholders on progress
- Adapt the operational plan to wider company goals as needed
What Is Operational Planning?
What is operational planning for finance or the business? Operational planning is the result of a team or department working to execute a strategic plan. It is a future-oriented process that maps out department goals, capabilities, and budgets to promote the success of team-based activities designed to support the strategic plan.
Operational business plans are most effective when there is buy-in from the entire team or department, ensuring issues are reported, goals identified and timelines get delivered,, and business collaboration is more effective. When communication across finance and the business exists, operational plans work even more efficiently to ensure that the entire organization reaches its goals.
An example of operational planning would be a manufacturer creating a plan to increase revenue by 30%. Finance partners with sales, the marketing team, operations and other key business areas to align on the strategies needed to support revenue growth and achieve business goals together. Another operational planning example might be a brand looking to introduce a new product. It would need to leverage and expand existing capabilities, harness new tools, and create a roadmap for doing so.
Other operational planning examples in management include mapping business or production output to meet other new goals, planning for new or expanded solutions, sales and operational planning, providing a roadmap or increased clarity surrounding business goals, or creating a strategy for increased business partnership.
Strategic Planning vs Operational Planning
There is a difference between strategic planning, tactical planning, and operational planning. However, strategic, tactical, and operational planning need to be considered together and build upon one another.
What is a strategic plan?
A strategic plan describes the high-level goals, long-term vision, and organizational mission, usually over the next three to five years. It also details the major projects or initiatives that will happen to meet them, and how the organization will measure the goals, broadly. This is a big picture view of goals, but it can’t really show a team how to achieve those goals step-by-step.
What is an operational plan ?
An operational plan (also known as an operations plan, work plan, or operation plan) is a detailed outline of what a team or department will focus on in the immediate future—typically within the upcoming year. The operational plan answers questions about things like weekly goals and tasks, such as what they are generally, what they will achieve, who will do them, and how often.
What is a tactical plan?
Tactical planning is a step organizations or teams sometimes take after they create strategic and operational plans. The idea is to break the plans into smaller goals and objectives, to define them and determine which steps and actions will be most effective in achieving them. In other words, the operational plan may just have set a goal or task for person A about goal 1, but a tactical plan might set forth the detailed steps person A will need to execute every week.
Tactical planning and operational planning differ in the kinds of questions they ask. Operational plans ask how the team should do something so they can both adhere more broadly to the organizational mission and specific strategic goals. Tactical plans ask specific questions about how to accomplish strategic and operational goals. They are the most microscopic version of planning.
In summary, a strategic plan is a business-level, long-term strategy plan over the next three to five years. It is a visionary plan, the big picture. Its focus is not on implementation. An operational plan is smaller in timeline and both scope, and the goal of operational planning is both to describe a more granular view of how to achieve strategic goals and to focus on implementation in the form of weekly actions, specific Key Performance Indicators (KPIs), etc. A tactical plan is the narrowest view that is focused on implementation only, and things like daily tasks for one person or a small team and smaller goals.
Strategic and operational planning work together; operational planning is an important part of a whole strategy. Tactical planning helps teams achieve their strategic and operational planning goals.
The goal of an operational plan is to give particular tasks to specific departments, not the company as a whole, whereas it is strategic vs operational planning that sets forth long-term goals for the next three to five years.
What is the Operational Planning Process?
Going through the operational planning cycle, keep these best practices and operational planning techniques in mind.
Research and Identify Goals
The goal of an operational plan and its creation process should be to address some foundational questions:
- Start with the strategic plan: how will it shape the actions we take?
- What is the budget? How will it compare to previous years?
- What is the current status, considering budget, resources, and team members? What is the goal status in one, two, three years, etc.?
- How can the team practically achieve the goal? What operational planning methodology informs the approach? What are the operational planning tools we will use?
- What benchmarks should be used to assess our progress? They might include 5-star reviews, customer service cases closed, launch deadlines met, number of goods manufactured, new customers acquired, revenue increases, etc.
Ask team members the questions, and prioritize responses based on how difficult they are to execute, and how critical.
Visualize the Operational Plan
Make sure the vision for the plan is clearly articulated. Clearly defined goals, charts and visualizations, and project management software can help offer a high-level view of tasks and progress for all stakeholders. Identify which operational business planning techniques and tools will work best for achieving the organization’s goals.
Assign People and Budget
The budgeting process in operational planning consists of assigning tasks and allocating resources and budget for team members to complete them. Each piece of the budget should map out to a financial goal in the operational plan with corresponding timetables and deliverables.
Tracking and Informing Progress
Build out a reporting process that corresponds to the clear objectives with goals, targets, deliverables, resource allocation, and timetables in the operational plan. This way the stakeholders can report progress as the plan moves forward.
Adjust the Operational Plan as Needed
A well-conceived operational plan should allow you to understand precisely which activities and aspects of the plan failed to perform. This in turn allows the team to pivot, involve new team members as needed, and continue to the next benchmark with a refined operational plan.
Consider the Right Indicators
Use key performance metrics or indicators that are predictive, not just lagging indicators. You need some lagging indicators such as past sales or attendance figures, but leading indicators such as market trends should also contribute to both reporting progress and adjusting the operational plan.
What Should Operational Planning Include?
Approaches to operational planning vary, but each team has as its main objective producing a functional operational plan that reflects a practical approach to the organization’s mission and strategic plan.
What should an operational plan include? This strategic document should plan all of the daily processes and operations that a business and its teams or departments including marketing, recruitment, and finance need to do to achieve company goals.
A well-defined operational plan should ensure that each manager and employee understands what their specific responsibilities are, and how and when to execute them.
The operation plan itself should have several components:
- A title page. This summarizes the operational plan.
- An executive summary. This provides a few sentences with a rough idea of the overall plan and its basic sections.
- Mission and objectives. This section defines the organization’s broader mission and objectives. It also describes goals and milestones for the coming year that relate to the operational plan.
- KPIs. Evaluate metrics and KPIs that will measure results.
- Financial summary. This offers an overview and a financial breakdown of all projects included in the operational plan to demonstrate there is sufficient capital to execute the plan.
- Hiring plan. Determine how many monthly/quarterly team members to hire across different departments.
- Key assumptions and risks. Provide this risk analysis so mitigation can be performed.
- Next steps. Suggest next steps, if any.
What are the Steps in Operational Planning?
The purpose of the operational planning process is not to generate new goals or plans, but to create an operational plan in support of existing strategic goals:
Start with a strategic plan
Create the strategic plan first. Before considering immediate tasks and day-to-day details, it’s important to see the long-term vision and goals. As the leadership team creates the strategic plan, they determine the position of the organization and develop its strategy. They should also monitor the strategic plan, and adjust it as needed.
Sharpen the scope
Narrow the scope of the operational plan to a department, team, or focus area to ensure it is detail-oriented and targeted. The size of the organization determines the scope of your operational plan. In other words, you start big with the strategic plan, and then narrow down to the operational plan and the focus area of the team who will execute it—and then create various supporting action plans for execution.
Identify key stakeholders
Identify stakeholders in the operational planning process before creating an operational plan. The team members who create the operational plan should lead and inform others around the operational plan, so you’ll need to know who they are before execution.
Create the operational plan
Your operational plan sets forth the timeframe, the goals to achieve, and explains the actions the team will take to achieve those goals on time. It must include objectives, deliverables, quality standards (if any), desired outcomes, operating budget, staffing and resource requirements, and progress and monitoring information.
For example:
An organization’s strategic plan sets forth the goal of the marketing team increasing brand awareness by at least 10% in the next year. This will mean increased engagement with potential customers and more eyes on new marketing materials.
This will require support from the design team, who will have new goals: update the website and create new promotional materials. To achieve those goals, they will collaborate with the development team on the update and hire social media engagement team members. The team will use software and management tools to report and track their progress.
Share the operational plan
Share the operational plan with key stakeholders so they understand mission critical goals and the daily tasks that support them. Track progress in real-time for best results. This also allows you to update the operational plan and report on progress as needed to team members and stakeholders. Like project planning, operational planning is never a one-and-done task, but remains a continuous process.
Why is Operational Planning Important?
At the organizational level, project success demands a strong operational plan. Chaos and confusion often reign without an operational plan, as budgets rise and team members lose sight of tasks and deadlines.
The importance of operational planning is in the creation of a single source of truth that enables comprehensive understanding of mission, strategic goals, and how to achieve them. An operational plan helps teams identify areas that cause lack of clarity, missed revenue generation opportunities, inefficient strategies, or areas of reduced business partnership.
What are the Benefits of Operational Planning?
The advantages of operational planning can impact organizations of any size. An operational plan helps teams reach strategic goals by connecting teams and their individual tasks to company goals. A detail-oriented operational plan has many benefits.
It clarifies organizational goals. Operational planning helps leadership define responsibilities, daily tasks, and activities in detail. It also sets out how individual team members support overall department and organizational goals and defines outcomes for them to measure daily tasks against.
It also boosts team productivity. Operational planning enhances efficiency, productivity, and profits by ensuring employees in each department and across the company know their daily responsibilities and objectives.
Operational planning disadvantages include creating an operational plan based on human error, or whose success is overly dependent upon effective coordination of diverse cross-functional teams. Singular focus only on coordination and not connecting the business is a primary disadvantage of implementing an operations planning process.
Who is Responsible for Operational Planning?
Create an operational plan at the department or team level to best precisely capture the roles and tasks. At a larger organization, an operational plan might even be specific to a particular initiative—much like a detailed tactical or work plan.
There several considerations that determine who creates operational plans:
- Scope. For every activity, the operational plan includes the who, what, and when and must be laser-focused on the initiative itself and the team. Watch to ensure scope is not too broad.
- Timeline. An operational plan should cover a quarter, six months, or a fiscal year, depending on organizational speed and velocity.
- Stakeholders. To accurately predict what work to include in the plan, ensure operational planning stakeholders stay close to the work. Finance must unit the business from tactical details to strategic execution.
Typically, the operational plan is the realm of middle-management, in contrast to the top-down execution style from the C-suite the strategic plan receives. Its scope is also narrower and as routine tasks are mapped out, which continuously evolves Changes to the strategic plan will be less frequent.
Given the focus on day-to-day activities, allocation of resources, and tasks, middle-managers are often best-suited to map out and implement the operational plan.
Does Planful Help With Operational Planning?
Yes. Planful’s Continuous Planning platform unites the demand for structured planning originating in finance with the business need for dynamic planning. Planful empowers organizations to make smarter decisions more confidently, rapidly, and strategically and ensures the data collection process for operational planning isn’t a time-consuming, manual process.
Use Planful to build collaborative financial plans that align resources with strategic objectives. Adjust and pivot as business conditions change, model hundreds of different scenarios reliably, and turn annual plans into quarterly or monthly rolling forecasts, all based on what the organization needs now.
Find out more about Planful’s Operational Planning solution here.
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What Is the Operational Plan Section of the Business Plan?
Learning what an operation plan is and learning how to make it is something critical to any business. 3 min read
An operation plan section of the business plan is an essential part of any business. Learning what an operation plan is and learning how to make it is something critical to any business. Here are the main things you need to know about an operation plan.
Definition of an Operation Plan
An operation plan is a guiding path for the business to follow in order to achieve all of its goals and objectives described in the general business plan.
The operation plan mainly includes details about the people responsible for completing the required actions, and all the costs and KPIs (key performance indicators) for these actions to be accomplished.
In order for any business to be stable in the long run, the operation plan must be updated regularly in order to ensure the stability of the business.
What Is the Operations Plan Section and How to Properly Make It
The section of the operations plan which is included in the business plan mainly specifies all the physical requirements for the operation of the business. These physical requirements mainly include equipment, facilities, and location.
In order to make a complete business plan , three things need to be clarified to the reader:
- Everything was done for the business from the start to reach its current position
- Acknowledgment that you know exactly what should be done for any business to get off the ground
- Full awareness and understanding of the delivering and manufacturing processes of the service or the product you offer.
Operating Section of the Business Plan: Stage of Development Section
While you're developing the stage of development section, you should begin with the previous procedures that have been taken so far, along with mentioning what is best to be done in the future, it should be as follows:
- Production workflow : In this, you will describe in detail the exact steps of how your service or your product will be made, along with the acknowledgment of any possible problem that could be faced during the process.
- In addition, you will include details about how to train the employees to solve any upcoming problem and avoid any risks as much as possible. Along with mentioning any dangerous equipment that will be used, and the proper ways of using and storing these pieces of equipment.
- Supply chains: In this section you clarify the identity of the suppliers, the prices they offer, and their terms and conditions, In addition to providing the possible alternatives in case it doesn't work out with the current suppliers
- As an example, in case you are willing to have a specific quality control certificate, like the ISO 9000, you should identify and explain the required procedures.
What Are the Key Components to Include in an Operational Plan Regarding the Business Organization?
Here are the main components to be included in the operational plan:
- Most of the tasks in the operation plan are carried out by the company's managers and the employees under them, so it is essential that to clarify their identity, describe their qualifications, and describe the jobs and tasks which they will be responsible for.
- Providing an organizational chart to describe the structural hierarchy of the business.
- The philosophy and tactics of the company, and the role they play in the development and stability of the business.
- A statistical measurement of the performance of the employees and managers, and the ways of reward and punishment.
- Explain the methods that you will use to find the right employees, putting into consideration the required qualifications needed, the job description of each one, and the compensation rates that you will offer.
- In case the business will need any outside consultants it should be noted, along with the specific functions required from any outsider consultant or employee.
In the end, one could conclude that the success or a failure of a business depends heavily on the quality of the business and operation plan put forward.
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Preparing a financial plan for your business is important if you plan to pursue business finance options such as loans, according to Inc. Business finance companies look at the short-term viability as well as the long-term potential of a bu...
It’s impossible to eliminate all business risk. Therefore, it’s essential for having a plan for its management. You’ll be developing one covering compliance, environmental, financial, operational and reputation risk management.
While it may be tempting to put off, creating a business plan is an essential part of starting your own business. Plans and proposals should be put in a clear format making it easy for potential investors to understand.
An operations plan is an in-depth description of your daily business activities centered on achieving the goals and objectives described in the
Operational planning works properly when everyone follows the plan. For example, it's important to ensure that everyone completes the tasks
An operations plan is a plan to establish, expand or improve the day-to-day processes and practices of a business.
The operations plan is the section of your business plan that gives an overview of your workflow, supply chains, and similar aspects of your
The operations section of your business plan is where you explain – in detail – you company's objectives, goals, procedures, and timeline.
Operations plans subdivisions · A single-use plan, which is created to address a specific issue or period. An example of a single-use plan is one that outlines
An operational plan template defines company goals and creates detailed outlines for how each employee, team, or department contributes to
An operational plan is a strategic document that outlines all the planning related to daily operations and processes required for running a successful business.
A Business Operational Plan PDF Template encompasses critical details of a company or an organization. To put it simply, it is what the organization or
Other operational planning examples in management include mapping business or production output to meet other new goals, planning for new or expanded solutions
The operation plan mainly includes details about the people responsible for completing the required actions, and all the costs and KPIs (key performance